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Official (M): Ms. Roderick? Do you have a moment?
Manager (W): Of course, Mr. Stevens. Are you done with the health inspection?
Official: Yes. I've just finished looking everything over.
Manager: So, are we in the clear?
Official: Most everything seems fine. But there is one thing I have to bring to your attention. Manager: Uh oh. What is it?
Official: It's your drainboards.
Manager: On the sinks? What exactly is the problem?
Official: Well, the local health department requires all sinks to have appropriately sized drainboards.
Manager: And our drainboards aren't the right size?
Official: I'm afraid not.
Manager: So what can we do to fix it?
Official: I know it's a hassle, but you'll have to install new drainboards.
Manager: I understand. How long do we have to install them?
Official: I'll be returning to the restaurant for another inspection in two months.
Manager: And as long as we install new drainboards, we won't get a citation?
Official: That's right.
1. According to the dialogue, what can the manager do to avoid receiving a citation?
A replace the drainboards
B install new kitchen sinks
C call the health department
D remodel the entire kitchen
2. What will the manager most likely to do next?
A ask the official to re-inspect
B ask someone to install new drainboards
C purchase new kitchen sinks
D complain about the official
Fill in the blanks
Official: Ms. Roderick? Do you have a moment?
Manager: Of course, Mr. Stevens. Are you done with the health inspection?
Official: Yes, I’ve just finished 1 _______ _____ _______.
Manager: So, are we 2 _____ _____ _______?
Official: Most everything seems fine. But there is one thing I have to bring to your attention.
Manager: Uh oh. What is it?
Official: It’s your drainboards.
Manager: On the sinks? What exactly is a problem?
Official: Well, the 3 _____ _____ ________ requires all sinks to have 4 ______ ____ drainboards.
Manager: And our drainboards aren’t the right size?
Official: I’m afraid not.
Manager: So what can we do to fix it?
Official: I know it’s a hassle, but you’ll have to install new drainboards.
Manager: I understand. How long do we have to install them?
Official: I’ll be returning to the restaurant for another inspection in 5 ______ ______.
Manager: And as long as we install new drainboards, we won’t get a citation?
Official: 6 _____ ______.
Writing a resume
Reading
Read the resume, and then choose the correct answers.
1. What is the purpose of the document?
A to show Mr. James' qualifications for a job В to describe Mr. James
С to explain why Mr. James wants to leave his job
D to certify that Mr. James is returning to school
2. What was one of his duties as PBX operator?
A directing the supervisor
В providing references for co-workers
С sorting mail
D responding to emails
3. What is NOT true about Mr. James?
A He has not worked anywhere besides the hotel.
В Не has experience at the Royal Point Hotel.
С Не has related educational background.
D He has training in supervising.
Jeff James
1019 Tulane Ave, Bath Beach, NY 11214
(7.18) 710-9802
Objective - Secure the position of PBX Supervisor in order to use my expertise to improve the level of customer service and teamwork within the department.
Skills
· Familiar with the Royal Point Hotel's code of conduct
· Native speaker of English, proficient in Spanish
· Excellent communication and writing skills
· Self-motivated
· Can work independently or with others
· 70 wpm typing speed
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