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Read the conversation between a health official and a restaurant manager. Then answer the questions.

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  5. Answer the following questions on the text.
  6. Answer the questions in writing.
  7. At the Restaurant

Official (M): Ms. Roderick? Do you have a moment?

Manager (W): Of course, Mr. Stevens. Are you done with the health inspection?

Official: Yes. I've just finished looking everything over.

Manager: So, are we in the clear?

Official: Most everything seems fine. But there is one thing I have to bring to your attention. Manager: Uh oh. What is it?

Official: It's your drainboards.

Manager: On the sinks? What exactly is the problem?

Official: Well, the local health department requires all sinks to have appropriately sized drainboards.

Manager: And our drainboards aren't the right size?

Official: I'm afraid not.

Manager: So what can we do to fix it?

Official: I know it's a hassle, but you'll have to install new drainboards.

Manager: I understand. How long do we have to install them?

Official: I'll be returning to the restaurant for another inspection in two months.

Manager: And as long as we install new drainboards, we won't get a citation?

Official: That's right.

 

1. According to the dialogue, what can the manager do to avoid receiving a citation?

A replace the drainboards

B install new kitchen sinks

C call the health department

D remodel the entire kitchen

2. What will the manager most likely to do next?

A ask the official to re-inspect

B ask someone to install new drainboards

C purchase new kitchen sinks

D complain about the official

 

Fill in the blanks

Official: Ms. Roderick? Do you have a moment?

Manager: Of course, Mr. Stevens. Are you done with the health inspection?

Official: Yes, I’ve just finished 1 _______ _____ _______.

Manager: So, are we 2 _____ _____ _______?

Official: Most everything seems fine. But there is one thing I have to bring to your attention.

Manager: Uh oh. What is it?

Official: It’s your drainboards.

Manager: On the sinks? What exactly is a problem?

Official: Well, the 3 _____ _____ ________ requires all sinks to have 4 ______ ____ drainboards.

Manager: And our drainboards aren’t the right size?

Official: I’m afraid not.

Manager: So what can we do to fix it?

Official: I know it’s a hassle, but you’ll have to install new drainboards.

Manager: I understand. How long do we have to install them?

Official: I’ll be returning to the restaurant for another inspection in 5 ______ ______.

Manager: And as long as we install new drainboards, we won’t get a citation?

Official: 6 _____ ______.

 

Writing a resume

Reading

Read the resume, and then choose the correct answers.

1. What is the purpose of the document?

A to show Mr. James' qualifications for a job В to describe Mr. James

С to explain why Mr. James wants to leave his job

D to certify that Mr. James is returning to school

 

2. What was one of his duties as PBX operator?

A directing the supervisor

В providing references for co-workers

С sorting mail

D responding to emails

 

3. What is NOT true about Mr. James?

A He has not worked anywhere besides the hotel.

В Не has experience at the Royal Point Hotel.

С Не has related educational background.

D He has training in supervising.

 

Jeff James

1019 Tulane Ave, Bath Beach, NY 11214

(7.18) 710-9802

Objective - Secure the position of PBX Supervisor in order to use my expertise to improve the level of customer service and teamwork within the department.

Skills

· Familiar with the Royal Point Hotel's code of conduct

· Native speaker of English, proficient in Spanish

· Excellent communication and writing skills

· Self-motivated

· Can work independently or with others

· 70 wpm typing speed


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