Business English

1. Choose one of the following greetings that is informal:

1. Good morning.
2. Afternoon.
3. How are you getting on?
4. How are you?

2. Choose one of the following leave-taking phrases that is informal:

1. I am afraid I must be going now.
2. It's time I was going off.
3. Well, I think I'd better go now
4. Nice meeting you.

3. When you address a middle-aged man whose name you do not know, you say (choose the best answer):

1. Mister
2. Sir
3. Mistress
4. Excuse me, please.

4. When you address a middle-aged woman whose name you do not know, you say (choose the best answer):

1. Mistress
2. Miss
3. Lady
4. Madam

5. Put the parts of a business letter into correct order:

1. Letterhead, date, inside address, salutation, body/message, signature and official position.

2. Letterhead, inside address, date, salutation, body/message, signature and official position.

3. Letterhead, salutation, inside address, body/message, date, signature and official position.

4. Letterhead, salutation, date, inside address, body/message, signature and official position.

6. Chose one of the complimentary closures in a business letter that is informal:

1. Respectfully yours.
2. Yours respectively.
3. Very respectfully.
4. Yours sincerely.

7. What is the first stage of a telephone conversation?

1. Identification by giving a name and position in the company.
2. Making sure you're talking to the right person.
3. Saying right away why you are calling.
4. Asking to put you through to the boss.

8. Insert a correct phrasal verb: Wait a few minutes, I shall ___ you ___.

1. put …through…
2. get …through…
3. call…back…
4. pick…up…

9. The phrase hang on means…

1. lift
2. wait
3. replace the receiver
4. reach

10. A kind of a business letter a company sends if it is necessary to get detailed information about goods or to find out if goods are available is …

1. Invitation
2. Recommendation
3. Inquirya
4. Explanatory letter

11. A small flat board with a clip on top that holds paper so that you can write on it is…

1. clipboard
2. lever arch file
3. paper clip
4. ring binder

12. A list of problems or subjects that a government, organization etc is planning to deal with is…

1. agent
2. agency
3. agenda
4. ageing

13. A time spent and the distance covered in going from one place to another is…

1. travel
2. journey
3. trip
4. route

14. A group of people in a company or other organization who make the rules and important decisions is…

1. Board of Directors
2. Managing Director
3. Senior Management
4. Chief Account

15. It shows an applicant's qualifications for a specific job. It would include name, address, an employment object, education and training data.

1. Autobiography
2. Resume
3. Recommendation Letter
4. The letter of Application

16. A company that is owned or controlled by a larger company is…

1. corporation
2. conglomerate
3. subsidiary
4. multinational company

17. One of the equal parts into which the ownership of a company is divided is…

1. action
2. share
3. allocation
4. portion

18. A type of product made by a particular company, that has a particular name or design is…

1. label
2. model
3. make
4. brand

19. A legal agreement by which you borrow money from a bank or similar organization in order to buy a house, and pay back the money over a period of years is...

1. mortgage
2. loan
3. interest
4. credit

20. The process of treating used objects or materials so that they can be used again is …

1. conservation
2. reusing
3. recycling
4. renewing

Дата добавления: 2015-11-26