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What is Multimedia courseware?
Multimedia courseware is many things to many people. In general terms, multimedia courseware is the use of different communications mediums within a single computer program used to present information. By communications mediums, we mean audio for music, sound effects, or voice-over narration, still photographs and / or graphics to help the end user understand the message that is being presented, video to further explain or illustrate ideas.
Video may be something as simple as a person speaking to the user much the same as a newscaster on TV does, or, it could also be the capture of real events such as an automobile accident caught on video tape.
Another form of video is animation. Animation is used to illustrate concepts and ideas that could not be created and captured in real life. For example, if you wanted to illustrate the human circulatory system showing the heart pumping blood throughout a body, you would have to re-create this using animation techniques as it would be impossible to illustrate this with a real live person.
To tie all of these mediums together, we use simple text based information to further communicate with the reader what we want them to understand or learn.
What is Multimedia courseware used for?
Originally multimedia was used for computer games. Wild sound effects, colourful graphics and animation sequences really brought computer game playing to life. But now, multimedia has been extended into dozens of different applications including information kiosks used to educate consumers, Computer Based Training (CBT) and tutorials used to train personnel on technical subjects, slide show presentations and dozens of other programs. The benefits of incorporating multimedia elements into a computer program include the ability to better explain concepts and support the learning experience with the use of senses other than just sight. Dual coding theory maintains that learning is better when information is referentially processed through two channels (i.e. text and sound) than when information is processed through one channel. Learners can create more cognitive paths allowing quicker retrieval of information.
What is CBT?
CBT, or Computer Based Training is the presentation of training and education materials via the computer. CBT can take many forms, from simple presentation of information in a text based format, much like the printed page in a textbook, all the way to a full-blown multimedia courseware presentation complete with text, images, video, audio, interaction and user feedback.
The level of sophistication depends on your particular needs. Maybe you just want to update your current employees. Or, maybe you have introduced new techniques that will require considerable re-training of your staff. Either way, CBT can be a very cost-effective method of delivery.
Examples of where CBT may be utilised for training or education include:
New Service Procedures
Interactive Study Guides for Textbooks
Math Tutorials
Mandated Health and Safety Training
Customer Relations Training
New Product Introduction
Introduction to new Company Policies and Procedures
It should be understood that CBT in itself, does not always constitute a total training solution. CBT should be considered a component of your complete training system, but for total effectiveness, other mediums are also often employed, such as print based support materials, stand-up presentation and reference materials.
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