Terms and Conditions

Enr 1.	olment The Heart of England Language School and Study Programmes (herein	4.	In the event of circumstances beyond our control, we may change the services offered, including details of locations, courses, facilities and dates
	referred to as HOE LSSP) will confirm bookings in writing on receipt of a booking form and a deposit of £100 (£500 for student requiring visa support). Places on courses and dates requested will not be held unless the	5.	of programmes.   Where the number of students at any level is insufficient to form a viable
	deposit is paid. If a group wishes to book a specific date an initial £500 payment is required to ensure that no other group books at that time. This will then be deducted from the deposits due when the students book.		group, we may provide group lessons at different times of the day or locations, or one to one lessons. Alternatives provided will be of equivalent or greater financial value.
2.	For junior courses the school will invoice for the whole course fee when a course is confirmed and full course fees must be pain in £ sterling 20 working days before course commencement. If full payment has not been received students will not be able to attend classes, remain at host family	6.     7.	Lessons are held at our school buildings or at alternative premises nearby. There may be occasional closed groups of juniors at some of our schools.   HOE LSSP takes all reasonable steps to deliver the services the client
3.	or other accommodation or attend excursions and their welfare will not be the responsibility of HOE LSSP. For adult courses please see separate terms.   Payment can be made by cash, personal cheque drawn from a British bank		has booked. However, if due to circumstances beyond our control this is not possible, we reserve the right to provide alternative services of at least an equivalent standard at no additional costs to the student.
4.	or bank transfer.   If payment is made in Euros an additional fee of £10 per payment is charged	8.	Morning tuition consists of 2 x 90 minute lessons and includes an additional 15 minute break.
	to cover bank charges. All other bank charges and fee must be paid by the student.	9.   Ref	All courses are described on our website www.heartengland.co.uk.   unds and Cancellation Policy
We 1.	lfare Course participants are responsible for their own travel arrangements to	1.	More than 30 days before departure, HOE LSSP retains 70% of the deposit.
2.	and from Leamington Spa.   HOE LSSP cannot be held liable for damage, injury or accident to students’	2.	Between 30 and 21 days before departure, HOE LSSP retains 100% of the deposit.
3.	persons or property.   Students must be in good physical and mental health when starting the	3.	Between 20 and 8 days before departure HOE LSSP retains 50% of the course fees.
	course and HOE LSSP reserves the right to require a student to leave any course at their own expense if they fail to declare any material matters relating to their health on their Student Application Form. If we are not	4.   5.	Less than 8 days before departure, HOE LSSP retains 75% of the course fees.   By ‘course fees’ we mean the total quoted price.
	informed of a medical condition that affects a student’s ability to participate normally in the course they are attending, we reserve the right	6.	If a visa application is rejected and we are given written evidence at least
4.	to make a charge for additional support.   Students will receive an introductory briefing relating to general welfare		10 days before the start of the course, we refund the fees received in full. With fewer than 10 days’ notice, we charge 20% of the total fees.
	including instructions on travelling to and from school, school time, how to behave on excursions and with their home-stay families. If students do no abide by these instructions we reserve the right to require a student to leave the course and accommodation at their own expense.	7.     8.	No fees are refunded if a student cancels or curtails their course on or after the start date.   If a student curtails a course or change from a more expensive course to a
			cheaper one, there are no refunds.

Services

1. Course participants are responsible for their own personal, travel and baggage insurance.

2. Horse riding, tennis and golf tuition take place away from the school; if they are cancelled due to the weather, students are invited to take English tuition instead. Refunds will not automatically be made. Educational

visits and excursions may be changed in the event of bad weather or other circumstances beyond our control.

3. Cancellations of one to one and long running courses can be accepted with

48 hours’ notice. If not received students are liable for the full tuition/

course fees.

9. Refund on tuition is considered in cases of serious illness or bereavement in the immediate family only with documentary evidence.

10. If the student changes the course structure/accommodation there is an administration fee of £25/change.

Дата добавления: 2015-10-23