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Skills Checklist

HOW COMMUNICATION BREAKS DOWN | THE IMPACT OF CULTURE ON BUSINESS. | GOOD BUSINESS PRACTICE. | INTRODUCTION. | AFTER READING. | BARRIES TO ORAL COMMUNICATION. | THE SEVEN STEPS TO CUSTOMER SATISFACTION. | AFTER READING. | USEFUL LANGUAGE. | USEFUL LANGUAGE |


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Audience – expectations
– technical knowledge
– size
– questions and/or discussion
Speaker’s competence – knowledge
– presentation technique
Content – what to include
– length/depth (technical details)
– number of key ideas
Structure – sequence – beginning
– middle
– end
– repetition, summarizing
Delivery – style – formal/informal – enthusiasm/confidence
– voice – variety/speed
– pauses
– body language – eye contact
– gesture/movement
– posture
Visual aids – type/design/clarity
– relevance
Practice – tape recorder
– script or notes
Room – size/seating
– equipment (does it work?)
– sound quality
Language – simple/clear
– spelling
– sentence length
– structure signals

 

 

Unit 6

 

USING VISUAL AIDS. GENERAL PRINCIPLES

 

1. Here is a list of visual aids that are usually used in presentations.

Read the words or word combinations included in the list and give the Russian translation.

 

    Types of visual support visual
film/video
picture/diagram
pie chart segment
chart/table row/column
graph/bar graph/line graph x axis or horizontal axis
y axis or vertical axis
lines (in a line graph) solid line
dotted line
broken line

 

  Equipment (slide) projector diapositives (Am. Eng.)
slides (Br. Eng.)
computer tools laptop
data projector
monitor
PowerPoint
modem
Internet download
overhead projector (OHP) Slide (Am. Eng.)
transparency (Br. Eng.)
flip chart
whiteboard

 

2. Mark these presentation tools “Essential” (E) or “Non-essential” (N) to a good presentation. Explain your choice.

 

a laptop …….

a video projector …….

a DVD player and TV …….

a laser pointer …….

a flip chart and pens …….

a blackboard and chalk …….

an overhead projector …….

a set of handouts …….

presentation software …….

Unit 6

 

3. Discuss these statements:

 

1. Don’t put too much data on slides: no more than six lines of text, and no

more than six words per line.

2. Too many visuals confuse the audience: don’t overload them with slides.

3. Don’t be too technical: adapt to the target audience, and don’t read out

text on slides.

4. Help the audience to understand by introducing, highlighting and

explaining the most important information.

5. Check all materials and equipment, and have backups for everything.

 

4. Read the text below and find:

a) eight advantages of using visual aids

b) three warnings about using visual aids

 

Dinckel and Parnham (1985) say that “The great danger (in using visual aids) is that presenters place the major emphasis on visual aid and relegate themselves to the minor role of narrator or technician. You are central to the presentation. The visual aids need you, your interpretation, your explanation, your conviction and your justification.

Visual aids can make information more memorable and they help the speaker. However, they must literally support what the speaker says and not simply replace the spoken information. It is also not enough to just read text from a visual aid.

There are many advantages to the correct use of visual aids. They can show information which is not easily expressed in words or they can highlight information. They cause the audience to employ another sense to receive information, they bring variety and therefore increase the audience’s attention. They save time and they clarify complex information.

 

VOCABULARY

 

Task 1. Find the meanings for the following listed words in your English-English dictionary (translation is possible)

 

Word Meaning Translation

 

1. pie chart ………………………………………………………………

 

2. map …………………………………………………………………

 

3. bar graph …………………………………………………………………

 

 

Unit 6

 

4. table …………………………………………………………………..

 

5. diagram ……………………………………………………………………

 

6. picture …………………………………………………………………..

 

7. line graph ……………………………………………………………………

 

8. flow chart …………………………………………………………………….

 

9. plan …………………………………………………………………….

 

 

Task 2. Look at the following words. Read and translate them into Russian, then draw a picture to each word to show you understand the meaning of the words given

 

dotted line curve fluctuating line vertical axis broken line

undulating line horizontal axis solid line

 

 

Task 3. Do you know the words used to describe movement or trends?

Read a report about the recent performance of ScotAir, a large passenger airline, paying attention to the numbered words. Translate these words into the Russian language.

 

 


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