Functional language: On the phone

You	Office stuff
Can I have extension 321? Hello. Could I speak to Frank Dawson? This is Paul Smith speaking. I’m calling about …	Hold the line, please. I’m putting you through. Speaking (= I am …) Who's calling, please? Can I have your name, please?

A		B
Phone the contact number
		Answer the phone
Introduce yourself and say why you are calling
		Find out applicant’s full name, age and other personal information/details
Give all necessary information
		Find out why the applicant would like to do this job
Explain why you are interested in the job
		Suggest an applicant to come for an interview
Agree
Agree. Confirm details		Suggest the day and the time
Say “thank you” and end the call		End the call

Writing

Write a letter to a friend about the summer job you’re going to do or a part time job you are doing. The questions below may be of help.

· How did you find the job?

· How did you apply?

· What are your duties and responsibilities?

· Which of your personal qualities help you to do the job?

· Do you need any special skills and qualifications for the job?

· What do you like most about the job? Are there any problems with it?

In the Realm of Jobs

Many advertisers use abbreviations in their classified advertisements in newspapers for one purpose - to save money. The less space they use, the cheaper the advertisement will be. The following list of abbreviations can be found in the Positions Vacant columns of most newspapers. Remember what they mean.

p.t. posn	part-time position
f. time	flexible time/hours
pd. wkly	paid weekly
cap. person reqd	capable person required
sal. neg	salary negotiable
approx 20hrs p.w	approximately 20 hours per week
stdnt	student
prom. oppty	promotion opportunity
trng. incl	training included
techncl. exp. nec	technical experience necessary
intvw	interview
temp. reqd	temporary required
exper. essent	experience is essential
char. refs. nec.	characteristics references necessary
excel. conds	excellent conditions
ph. for appt	telephone for appointment
Pers. dept	Personnel department
bus. hrs., B/H	during business hours

Unit 1. Progress Monitoring In this Unit you have worked on the vocabulary related to the topic “Job and Career Options”

to earn/save money		excellent source of money
to work long/flexible hours/shifts		to have experience/previous training
to be prepared to meet deadlines		to have good communication skills
to gain work experience		to apply for a job
develop knowledge/creativity/skills		job responsibilities/duties
challenging/demanding/prestigious/		well-organized/ careful/
nerve-racking/monotonous/ rewarding/motivating		self-confident/ /hard-working/ active/creative/responsible
to require special training/ skills/ qualifications/personal qualities		wage/salary/tips/bonuses/perks/ sick pay
a ‘cheesy’ part of a job		take orders from others

Tick (V) the points you are confident about and cross (X) the ones you need to revise.

Дата добавления: 2015-11-14