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A. Letter of complaint

G. Invitation letter | Topic 2: Your neighbour is a pet owner, but has problems in keeping his dog on a lead. Write a letter to your neighbour. In your letter, you | Topic 11: You planed to have a meeting, but cancelled it for some reasons. You are writing to your business partner. In your letter, you |


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  6. A) write a letter to Peter;

1. I am writing to complain about a serious defect found in the computer I bought from you.

2. I am writing to notify you of a claim for damaged goods against your company.

3. I am writing to request you to take corrective actions concerning...

4. I am writing to express my concern /dissatisfaction about...

5. I would like to draw your attention to...

6. It has come to my attention that...

7. A very serious problem has arisen in connection with a language course you provided and operated.

8. I am writing to request a full refund of the course fee I have paid.

9. Over the last few weeks I have become increasingly concerned about my neighbour's erratic habit, burning rubbish in his garden.

10. I sincerely regret having to write this letter and have been delaying it in the hope that things would improve.

11. I am writing to request a refund of the 300 dollars I paid for the CD player.

12. I am writing to ask you to replace the CD player I bought from your shop with another in good working order.

13. I thought I should draw your attention to the situation since...

14. The devastating effect could be multiplied if this problem cannot be solved immediately.

15. I am certain that this situation is causing us considerable anxiety.

16. I would be grateful if you could manage to help me out of the problem.

1. Unless you take prompt action to correct the car's defects or refund the purchase price in full, I will be forced to take legal action.

2. I believe this is the only way to get this matter settled.

3. Please make the adjustment to my bill.

4. It is too bad this unfortunate accident occurred. Otherwise, I was very pleased with your service.

5. I will have to refer this matter to my attorney.

6. I am glad to see what you can do to rectify this situation.

7. I urge you to reconsider your consideration.

8. I would be grateful if you would ensure that the same thing does not happen again.

9. If you could find time to let us know, it would set our minds at rest.

10. I am reluctant to take the matter up elsewhere and hope that you will be able to let me have some explanation of the incident.

11. A time for further discussion on this issue can be arranged either by telephoning me at 1345 6789 or writing to me via the address...

12. I hope we can work something out to our mutual benefit.

13. Your agreement to the suggested course of action will be appreciated.

14. Your comments will be appreciated.

15. I would like to discuss this matter with you further. Please contact me at 021 047 564. I look forward to resolving this matter with you.

16. I believe this matter can be resolved quickly and look forward to your early reply.

17. Please let me know what you propose in relation to this issue as soon as possible.

18. I am sorry to write to you in this manner and I hope that you will not be offended.

19. If this matter is not put right soon, I fear it could have serious consequences.

20. I await your reply and trust that it will contain an explanation that some mistakes have been made by your company.

21. I would like to stress that I will not tolerate a situation like this.

22. Itrust that you will be able to correct these matters without delay and that no further action will be necessary on my part.

23. I understand that my rights are covered by laws and I am looking to your company for a return of the price paid within 14 days.

24. I would be glad of a reply without further delay, or I may have to consider legal action.

25. I am wondering if it would be possible for us to meet and discuss the situation.

26. I hope we can meet and get it sorted out very soon.

27. I trust that we can resolve this matter quickly and amicably.

28. If I do not hear from you within the next seven days, I will have no option but to go to the city council to have my complaint heard.

29. I am sure you will understand that this problem is causing me considerable inconvenience and expense, and I am anxious to have it settled as soon as possible.

30. I look forward to receiving a replacement as soon as possible.

31. I think that 300 dollars would be a reasonable sum of compensation and I look forward to receiving your cheque.

32. If it happens again I will commence legal action without further notice.


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