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B. Inquiry letter

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  6. A) write a letter to Peter;
  7. A. Letter of complaint

1. I am writing to enquire whether I may become a member of your club.

2. I would be grateful if you could let me know your annual fee charges and any other information which would be useful.

3. Please let me know as soon as possible how you propose to settle this matter.

4. You are welcome to call in or to telephone me at 021 56789.

5. Please contact me on 021 567894 if you would like to talk about it further.

6. Thank you for your attention.

7. Please let me know as soon as possible whether or not you will accept this offer.

8. Although at this time of year you will have more work to deal with than usual, I would appreciate a reply in a not too distant future.


C. Request letter

1. I would like to make an appointment to speak with you about my wallet I lost on the flight AUS 123.

2. I would like to arrange an appointment for next Friday (15 October) at four fifteen.

3. I would be grateful if you could give any assistance.

4. I would be most grateful if you can give me instructions.

5. I would be very grateful for any advice you can offer.

6. I do hope you will be able to send me a favourable reply and I look forward to hearing from you in due course.

7. I would be most grateful if you would intervene in this matter.

8. I hope you will consider my request favourably.

D. Letter of apology

1. I just wanted to write you a quick note to apologise for not being able to keep our appointment tomorrow.

2. In deference to your valuable time, I would like to get straight to the point and admit that I was wrong.

3. I just really hope that you will be able to accept my apology.

4. Please accept my apologies for...

5. Please accept my sincere apology for missing the interview scheduled for...

6. Please accept my apology for the delay and thank you for your understanding.

7. I will do everything in my power to ensure that this type of error does not occur again.

8. Although I make every attempt to insure that this unfortunate incident can occasionally occur.

E. Letter to provide information or advice

1. If I can be of any assistance in any way, please do not hesitate to call on me.

2. I am available at Flat 304, Green Revenue, St. Eden if you require any further information.

3. I am happy to supply any further information you may require and I look forward to hearing from you shortly.

4. Please contact me if I can be of any assistance.

F. Letter of thanks

1. I just wanted to send a note to say how much I appreciate the help you have given me.

2. I am writing to thank you for permitting us to use your resources.

3. With very best wishes and thanks.

4. I appreciate the support you have provided and your assistance has been invaluable to me.


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A. Letter of complaint| G. Invitation letter

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