Lesson 2. Messages 2.

I. Vocabulary p.43:

1. To have problems with new machine

2. What would you advise to us?

3. To recommend strongly – настоятельно рекомендовать

4. To attach a copy of the latest company brochure

5. Have a look at our web site

6. Who would you recommend?

7. Have you thought about contacting EFPC?

8. Reliable company -надежная компания

9. To contact Universal Tools

II. Additional vocabulary from letters:

1. To install - устанавливать

2. To run the machine

3. To overheat

4. To follow the instructions in the manual

5. To obtain parts for DCI equipment - приобретать части для DCI оборудования

(DCI - интерфейс управления дисплеем)

6. To list local suppliers

7. In the meantime – тем временем, между тем

8. To start the machine

9. To consider contacting Gudul

10. To send further information

11. To run courses

III. Additional vocabulary from notes p.47:

1. What is your advice? /Can you advise us? / Do you have any advice?

2. They are highly recommended/My recommendation is…/We recommend using…

3. Why don’t we try…/What about trying …?/I suggest contacting…

4. Thank you for contacting us/for your interest in our company

5. I’m afraid/unfortunately/I’m sorry

6. A suitable course (Br) = an appropriate program (Am)

Unit6. Orders, dealing with problems.

Lesson 1. Orders.

I. Vocabulary:

1. A quote for –ссылаься на

2. To confirm

3. In stock

4. Within one week

5. Additional charge – дополнительные расходы

6. Discount applies

7. State a delivery time

II.Learn the words in the context p.51

III. Fill in the gaps in the letter p/52

IV. Learn the additional vocabulary from letters:

1. Removal of existing furniture

2. Assembly of (new furniture)

3. Disposal of – передача чего-л.

4. Dispatch (formal) = to send – посылать, отправлять

5. Urgent

6. Extra large

7. A repeat order –повторный заказ

8. A firm delivery date

9. Pcs – pieces

10.To estimate

11. Purchasing assistant – продавец, консультант

V. Students write letters: requesting a quote, placing a first order, a reply, placing a repeat order.

VI. Look at notes p.53: Learn the additional vocabulary:

1. Price for

2. Change/cancel/confirm the order

3. To order again

4. To re-order

5. Free of charge

6. It’s included in the price

7. A fixed charge

8. Out of stock - отсутствующий (на складе), не имеющийся в наличии на складе (на руках); проданный, распроданный

9. Currently

10.Previous order

11. Recent/up-to-date catalogue

12. Delivery time

13. To take delivery of

VII. Do exercises p.58-60

Unit 6. Orders, dealing with problems.

Lesson 2. Dealing with problems 1.

I. Vocabulary:

1. To meet the agreed schedule

2. Schedule is guaranteed

3. To receive a message

4. Inconvinient

5. Supplier

6. To have problems

Look for the context p.51

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