Business idioms.

a) Read the text and match the words in bold to the definitions below.

Eddie: Dawn, I've got a problem with my computer. Can you help me?

Dawn: Sure. I presume you've 1) plugged it in and 2) switched it on properly.

Eddie: Very funny.

Dawn: I'm only joking. Can you 3) boot up okay?

Eddie: Yes, I can 4) log on to the server without any difficulty. It's after that the problem starts.

Dawn: What's the matter, then?

Eddie: There's something wrong with my e-mail.

Dawn: You need a password. Have you got one?

Eddie: Yes, but when I type it in, the computer whirrs like it's trying to load and nothing happens.

Dawn: It could be the software. Try rebooting -switch off, 5) leave it alone for thirty seconds and switch on again

Eddie: Okay, I've done that. I've got my Windows screen.

Dawn: Now go to your e-mail and 6) click on one of the messages.

Eddie: Okay. Now I have to 7) type in my password. And... the screen's frozen again.

Dawn: Are you sure it's the right password? You haven't changed it or anything?

Eddie: No. I know it's right because it worked when I used it yesterday.

Dawn: Then it looks like you've got a real problem! 8) Leave it to me - I'll look into it later.

Eddie: Thanks, Dawn. Do you think you could deal with it today? I'm expecting something really important.

Dawn: Well, I'm rather busy, but 9) out of kindness to you I'll get started on this straight away.

Eddie: Thanks, Dawn.

a. connect sth to an electrical socket

b. do not disturb/touch/interfere with sb/sth

c. turn on electricity/appliance with a switch

d. use a keyboard to enter information

e. gain access to a computer system/program

f. rely on sb else to deal with sth

g. load an operating system onto a computer

h. because one wants to be kind to/help sb

i. press the button on a computer mouse to start a program or function

b. Fill in each gap with a suitable expression from the list, using the correct tense/form.

boot... up, click on, leave... to, type in

1. Now, to save what you've just typed, ……… the disk symbol in the corner of the screen.

2. We have a standard computerised letter for this reply – just ……… today's date and the person's name, then print a copy for me to sign.

3. ……… the seating plan ……… me — I enjoy organising things like that.

4. Oh, no — the computer's crashed! I'll have to switch it off and ……… it ……… all over again.

c. Fill in each gap with alone, in, on or out of.

1. No wonder the video won't work — it's not plugged ………!

2. The first thing to do is to log ……… Do you know your password?

3. Sarah was so proud of her poem that ……… kindness I didn't tell her how awful it was.

4. The first thing I do when I wake up is to switch ……… the radio beside the bed.

5. These plants seem to grow best if you simply leave them ……….

IV. Writing

After one of the negotiations draw up a contract according to the pattern and sign it.

Contract No

For ….. products (in bulk/wholesale)

Moscow Date …………..

This contract is made between ……………………………….. hereinafter called “Sellers” and ……………… hereinafter called “Buyers”, whereby it is agreed as follows:

1.SUBJECT OF THE CONTRACT

Sellers have sold and Buyers have bought ………………………………………

2.QUALITY

The goods sold under the present contract shall be of the following specification: …………………………………………………………………………………….

3.PRICE

……………………………………………………………………………………..

4. TIME OF DELIVERY

The goods sold under the present contract are to be delivered by Sellers and accepted by Buyers …………………………

5. PAYMENT

………………………………………………………………………………………

The rate of exchange of U.S. dollars into …………………………………………...

………………………………………………………………………………………..

JURIDICAL ADDRESSES

Sellers: …………………………………………………………….…….

Buyers: ………………………………………………………………….

SELLERS BUYERS

(Signatures) (Signatures)

V. Speaking

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1. Kevin Warren, an Executive Vice President at Coca-Cola (UK), is talking about going into negotiation. Listen to the interview and speak about his L-I-M and his tips for negotiation.

2. Role play. You are going to work with another student using one of the role cards. A senior sales executive has arranged to meet the purchasing manager of a European manufacturer of electronic components to negotiate prices and delivery arrangements. Include the ‘negotiation phrases’ at different stages of the process.

The role cards

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