Some jobs in hospitality

Front office manager	начальник службы приема размещения
Reception clerk	служащий отдела размещения
Concierge	консьерж
Porter	носильщик
Reception clerk	швейцар
Cloakroom attendant	гардеробщик
Telephone switchboard operator	оператор
Housekeeper	администратор по хозяйству
Chambermaid / Room maid	горничная
Storekeeper	кладовщик
Restaurant manager	управляющий рестораном
Kitchen chef	шеф-повар
Banqueting manager	менеджер по банкетам
Cashier	кассир
Waiter	официант
Pastry cook	кондитер
Pantry maid	буфетчица
Cellarman	заведующий винным погребом
Personnel manager	начальник отдела кадров
Enquiry clerk	служащий стола справок
Cloak room attendant	гардеробщик
Floor attendant	Дежурный по этажу
Accountant	бухгалтер

III. LANGUAGE

Ex. 1. Match the following words to make collocations:

Labor	Service
interest	Resources
Front-line	Feature
Distinguishing	Inventory
Language	Market
Lavish	Jobholder
First-time	Treatment
Human	Staff
Hotel	Skills
Room	Chain

Ex. 2.Give synonyms to the following words:

Occupation

To fire

Workforce

Overcrowded

Qualified

To improve

Ex. 3. Give Antonyms to the following words:

Shortage

Efficient

Host

To improve

High-paid

majority

Ex. 4. Match jobs with their defenitions

Staff

Storekeeper	is in charge of the reception area.
Porter	takes care of registration, in some hotels also receives room reservations and keeps them up to date.
Floor attendant	hands out the keys and gives information to the guests about various hotel services.
housekeeper	arranges tickets for sight-seeing, theatre, cinemas and other events. Assists with table reservations and other hotel services.
Front office manager	is responsible for the accounts and billing. Sometimes also exchanges foreign currency.
Sauna attendant	takes care of the reception area during the night shift.
Maintenance manager	shows customers to their rooms, delivers messages and mail and carries luggage.
Reception clerk	receives guests, opens the door, orders taxi-cabs etc.
Key clerk	takes care of customers' coats, hats etc.
Concierge	connects the outgoing and incoming calls.
Night porter	is responsible for the elevators/lifts.
Bellboy	is in charge of linen, decorations and general cleanliness of the hotel.
Doorman	is responsible for the cleanliness and often also room service of a special floor.
Cloakroom attendant	cleans the guest rooms.
Telephone switchboard operator	is in charge of the sauna section.
Elevator operator	is in charge of the stores.
Front office cachier	takes care of the technical equipment in a hotel.

Ex. 5. Fill in the gaps.

1. Many students look for a _______ job so that not to miss the lectures.

2. I have five _____ in my department, I am their superior.

3. ______ in our company is expanding rapidly, so I have to use effective recruitment strategy.

4. Many of the _____ in the Housekeeping department are part-time.

5. When a vacancy appears in a company, it should be advertised in a ______.

6. ______ work should be paid additionally.

Ex.6. Decide which answer (A,B,C,D) best fits each space.

Choosing a job

One of the most difficult decisions is choosing what to do for a (1). For example, do you want to follow a definite (2), and (3) a low (4) at the beginning, but have good (5) in a company that trains its (6)? Or are you more interested in taking any kind of work, because you need a/an (7)? You may have to (8) the fact that a good (9) can be difficult to find. In that case, why not take a (10) one? You will gain some useful (11). Remember that even if you have the right (12), you may have to (13) lots of application forms before you are asked to (14) an interview. But don’t worry if you don’t know what you want to (15) exactly. You’ll enjoy finding out!

1. A salary B living C employee D work

2. A company B training C business D career

3. A earn B gain C win D take

4. A money B profit C cheque D salary

5. A hopes B prospects C futures D promotions

6. A employers B crew C staff D persons

7. A money B cash C account D income

8. A face up to B go over C come up with D call off

9. A work B labour C job D seat

10. AtemporaryB overtime C profitable D short

11.A.experienceB experiences C experience D experiencing

12.A.qualifications B exams C letters D degrees

13. A. fall throughB get on C turn down D fill in

14. A be B attend C make D advertise

15. A work B job C do D employ

Ex. 7. Fill in the gaps using some of the words given below:

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