Read and dramatize the dialogue between the receptionist and the guest.

R	Hello, Reception. What can I do for you?
G	Hello. I want to stay for a weekend, so I’d like to get some information about your hotel.
R	Yes, please. What would you like to know?
G	First of all, is it far from the city centre?
R	No! Our hotel is located in the very centre. And there are a lot of cinemas and clubs near here.
G	Well, and what about restaurants? Are there any?
R	Of course, there are two bars, a coffee shop and a restaurant with excellent music.
G	Is there a sauna?
R	Sure, solarium and gym, too.
G	OK, but you see the problem, is that I have a small child. Is there anybody to stay with him?
R	Don’t worry, we’ll solve your problem, we have a baby-sitter on request and there is a children’s playground.
G	That’s great! And the last thing I want to know, how much is a family room?
R	That’s $50 per person, per night and the child is free. There is an extra bed in a family room. But would you like to send you a brochure?
G	That’ll be fine, thank you very much.

Match a word from A and a word from B. Complete the sentences with the pairs you get.

	A		B
a)	permanent	1)	bedroomed
b)	personal	2)	clientele
c)	kitchen	3)	quarter
d)	twelve —	4)	rate
e)	turnover	5)	workload
f)	regular	6)	garden
g)	winter	7)	touch
h)	heavy	8)	staff

a)We have quite a high staff_____ _______. Our employees don't stay with us for very long.

b). We're fully booked in spring, summer and autumn, but the is very quiet.

c). We are a small family-run hotel, and our guests appreciate the that we offer.

d). We can't afford many staff, so the three of us who run the hotel have a_____

__________

e). We grow all our own herbs and vegetables in the.

f). Most of our guests come back again and again, so we have a fairly.

g). They run a large hotel that has over fifty_____ and twenty other temporary employees.

h) My sister runs a small _____ ______hotel with a small restaurant that is open to non-residents.

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