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Swimming , facilities, accommodations, means, home

Read and dramatize the dialogues. | HOTEL AND MOTEL CHAINS | DEALING WITH COMPLAINS | Read and practice saying the dialogue. | II. (1) Match the complains with the replies | HOTEL MANAGEMENT | VOCABULARY LIST | Read and dramatize the dialogue between the receptionist and the guest. | Read what different managers say about their responsibilities | There is more than one word that can be used. |


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  1. Swimming in the same direction
  2. Swimming pool
  3. The adverbs below describe the way a person might speak or act. Explain what each adverb means, then choose suitable words from the list to complete the sentences.

A hotel is a temporary …… for people who are travelling. In a hotel the traveler can rest and have meals, either on the premises or nearby. The hotel may also offer …….. for recreation, such as a ………. pool, a golf course, or a beach. Very often the hotel also provides free space for the traveler's …….. of transportation.

All of these services are designed to accommodate the traveler, so the hotel business is often referred to as the ………… industry.

 

Mark the correct variation to complete the sentence.

 

1. Its primary function is to provide tourists with ………

a). accommodationb). cars c) tickets d). money

 

2. The hospitality, tourism and leisure industries have become increasingly important in terms of ………

a). money b). economies c) traveling d). industry

 

3. The old-fashioned inns, however provide food and shelter for both men and ……. a). horses b). cars c) trains d). plains

 

4. It is possible to place hotels in ………. broad categories.

a). one b). seven c). two d). four

 

5. Resort hotels are located in …………. and often provide recreational facilities of their own as well.

a). towns b). vacation areas c). cities d). forests

 

6. At the ……… are the luxury hotels, which generally offer their guests the greatest comfort and convenience possible.

a). bottom b). back c). middle d). top

 

7. The accommodations industry employs a ………. number of people to perform its services.

a). small b). medium c). large d). huge

 

8. In a luxury hotel, there may be three ……… for every guest room.

a). employees b). cars c). bathrooms d). restaurants

 

9. A small motel, family-owned and operated, may have only ……. employees per ten rooms

a). seven b). ten c). eight d). three

10. A hotel that prides itself on its ……….. of service also maintains high standards of performance.

a). prices b). quality c). mountains d). buildings

 

4. Match the following description with the types of hotels given in the box:

 

1. resort hotel a). It is build specially to provide a service to motorists.  
2. motel b). It is situated in a place where tourists like to stay, often near the sea. Guests may stay for a week or two, and usually book in advance.  
3. country house hotel c). It provides accommodation for people going to or coming from other countries, usually only staying for one night.  
4. commercial hotel d). It often situated in a town centre, and provides accommodation for travelling businessmen, staying only one or two nights.  
5. airport hotel e). It provides facilities for large meetings and conferences, with a lecture theatre and exhibition facilities.  
6. congress hotel f). It is situated in pleasant scenery, and provides comfortable but informal accommodation for people who want to relax in a quite place.  

 


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