III. Hotel

1. English Vocabulary in Use pre-i and i. U.87 Hotels

2. Headway I. U.8 p.42 Hotel Rules

IV. Customer’s rights

1. Interactions I U.12 p.146-158 You, the consumer (a letter of complaint) W

VIDEO

1. Headway El. U.4 Heathrow Airport

2. Headway pre-i. U.3 Car Hire, U.5 The Hotel, U.9 The Mini

3. New Headway I. U.3 The Sea, U.4 Taxi!

4. New Headway U-I. U.2 Lonely as a cloud, U.3 Mach 2 to New York

5. Family Album (asking directions), episode 4

Grammar and Functions

• Sequence of Tenses • Reported Statements • Reported Questions • Using the to infinitive • Indirect Questions

1. FCE 1. U.7 p.106

2. Grammarway 4. U.7 p.102

3. First Certificate Language Practice. U.6

4. Grammar Azar. U.7.6, 7.7; 7.1 – 7.4

5. Grammar Azar (new). U.7.1 – 7.6; 12.1 – 12.4

WORD-LIST

accident across the street from opposite airport aisle / centre / window seat alley (anti-)clockwise around/round the corner asking for and giving directions at/on the corner of avenue baggage reclaim bed and breakfast boarding card booking (office) boulevard by pass (bridal) suite cabin crew carry-on/hand luggage charter flight chauffeur close to coach (station) conductor congestion continental breakfast contraflow (co-)pilot crash crossroads cruise cul-de-sac / dead lock customs cut/half-price ticket deck departure lounge destination double/family/single/twin room driving license/test economy / tourist class English breakfast excursion/expedition/hitch-hiking

ferry fine flight attendant footbridge (forced) landing full / half board guest house harbour heavy traffic in/on the way itinerary lane landmark life belt / jacket liner maid means of transport monument to moving stair next to one-way street passer-by path pedestrian pedestrian / zebra crossing porter quay(side) reception resort return ticket route runway rush hour safety belt season ticket service station side road single ticket stand-by ticket stopover subway/underground travel/trip/voyage underpass van vehicle yacht

to arrive in/at / to get to to be/get air/home/car/sea-sick to board to break down to cancel to catch the bus to change buses to change from … to to check in / out to commit traffic offence to complain to sb about sth to cut across to delay to engage / take a room to get in / out of a car to get on / off the bus to get/go through the customs to go as far as to go/travel on foot to go/travel by air/sea/land to go past / to pass by to go sightseeing to go/see sights to go straight on / ahead to go to / towards to head for to hire a car to land to leave (for) to lose one’s way to make good time to miss the bus to pay in advance to put up a tent to reserve a cabin to ride in a bus to see sb off to set off/out / to start out to take off to take a photo / photos to turn (to the) left/right

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