A visit to a hotel

Hotel.

It's a well known fact that hotels nowadays play a big role. Every year more and more new hotels are opened.

Sometimes it is even difficult to decide which to choose while traveling. There are luxury hotels, which seem to be expensive, b & b hotels, where you will get only breakfasts and a place to sleep, youth hostels, where you meant to serve everything yourself and many other places to stay in. Some people enjoy staying in a hotel. Sure, on the one hand there are a lot of advantages in it. To begin with, it's convenient. You have a chance to make a telephone call and reserve any room you want in a good time, to be confident by your arrival. Besides, you don't need to serve yourself, everything will be done by the hotel staff, I find it wonderful. More than that, I do like that in the hotel you can be offered some interesting excursions and you can be sure that they are safe because the hotel is responsible for every offer.

But on the other hand there are still some disadvantages in staying in a hotel. First of all, the service can be poor and slowly, for this reason you can be late for a business meeting or a friends' party, I find it extremely disappointing. Second, the food can be too salty, overcooked and etc...spoiled. It can be a serious problem for people with weak stomach. Third, the view from the window can be not so romantic as the advertisement said but more modest, it can also disappoint some people, who care about the beaty around them.

Personally I'm for staying in a hotel inspite of all disadvantages. It`s only a freak of chance, everything can happen. So before booking a hotel, you'd better learn some facts about it in the net or from your friends for sure. Last summer I stayed in a hotel in Turkey, everything was up to date, wonderful service, tasty food and friendly staff. In general I am only for staying in a hotel, this will save your money, time and will be convenient.

Study and act out the following dialogues:

- Good afternoon, sir. What can I do for you?

- I'd like a single room with a bath for two nights.

- Did you book in advance?

- Oh, no, I didn't know I'd come to this town.

- Well, let me see... Sorry, sir, we're rather full up, I can give you a room with a shower only.

- All right, I'll take it. How much is it per night?

- 37 pounds, breakfast included.

- Can I have continental breakfast?

- Yes, of course. Will you fill in the registration form, please?

- Here you are.

- All right, sir, here's your key. Room 215 on the second floor. The boy will show you up.

- Thank you.

- Good. evening. My name is Swanson, Peter Swanson. I reserved a room in your hotel by phone.

- Good evening, Mr Swanson. A double room with a bath, as I remember.

- Yes, overlooking the sea, if possible.

- We have some nice rooms on the fifth floor, if it suits you.

- Well, yes, if there is a lift.

- Of course, there is. Are you going to spend the whole week here?

- Yes, we'll leave on Sunday.

- Very good, sir. Would you fill in this form, please?

- Here you are. Is breakfast included in the price?

- Oh yes, English or continental, as you choose.

- Well, my wife's on a diet...

- No problem, sir. You can order breakfst by the menu, too.

- Is there a fitness room in the hotel?

- Yes, and a swimming pool, sauna, tennis courts...

- Can we use them free?

- Yes, it's included in the price.

- All right, can I have our key?

- Here you are, sir. The boy will show you up to your room.

- Good evening. Can I have a single room for one night, please?

- With a bath or without?

- A shower would do.

- Will the top floor be all right? 29 pounds for a night.

- Do you have compulsory breakfast in the price?

- We can cut off two pounds if you don't have breakfast.

- All right, I'll take the room with no breakfast, please.

- Will you register, please? Here's the form. Room 521.

- Here you are. Is there room service in your hotel?

- Of course, there is. Just pick up the phone and dial 01.

- When do I have to check out?

- Not later than eleven, please.

- O.K. Is this my key?

- Yes, sir. Good night, sir.

- Good evening, miss. What can I do for you?

- Well, can I have a single room with a shower for tonight, please?

- Have you got a reservation?

- No, I'm afraid I haven't.

- Well, I'll see what we have. Oh, yes, we've got one facing the park.

- Oh, great. Which floor is it on?

- On the fifth, but don't worry, there's a lift.

- Is there a telephone in the room?

- Oh, yes. There is one in every room.

- And a television?

- I'm sorry, miss, there isn't.

- How much does it cost?

-?45 per night, including tax and service.

- Haven't you got anything cheaper?

- I'm afraid we haven't. We are fully booked for weeks ahead.

- Well, I'll take it then. There's nothing else to do?

- May I see your passport, please?

- Here you are.

- Will you sign the hotel register?... Fine. Here's your key and the boy over there will see to your luggage.

- Thank you. Er... when does the restaurant close?

- At eleven. But the bar is open until two at night.

- And what time can I have breakfast?

- Between seven and ten. But there is room service round the clock.

- Great. There's one more thing. Would you wake me at eight, please?

- Certainly, miss. Good night.

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- I'd like to see the manager, please.

- I'm sorry, but he's busy right now. Could you wait a little?

......

- Excuse me. Can I see you for a moment?

- Certainly. Is there anything the matter?

- Well, I don't like to complain, but there are several things I'm not very happy about.

- Are there? I'm so sorry about that.

- You see, I can't get the window open in my room and there are no clean towels in the bathroom. The tap drips and there are no clothes hangers in the wardrobe. There's no hot water in the shower and the phone is out of order. The TV doesn't work and ther

re comes too much noise from the bar at night. There isn't a plug for my razor and the shutter has broken down.

- Oh, dear, I'm awfully sorry. This has never happened before. You see, we've recently had a turnover in the staff. I'll get somebody to put things in order and I'll see that this doesn't happen again.

- Could you get a plumber to fix the sink in the bathroom?

- Of course, miss. And we'll replace the broken mirror in no time.

- I need an electrician, too, because the lights won't work.

- Don't worry, I'll get things right as soon as possible.

- Please send a cleaner to remove the filthy carpets. And I'd like a bottle of mineral water to be brought to my room. And an extra blanket.

- Certainly, miss.

A VISIT TO A HOTEL

We stayed in the Carlton Hotel for three days in July, but I booked our room three months in advance, i. e. in April, because July is the middle of the tourist season. When we arrived we checked in at reception, then the porter carried our suitcases up to our room. I gave him a small tip — about 50p, I think. The staff were very friendly — we had a very nice chamber-maid (the woman who cleans the room) — and the room was very comfortable. The only problem we had, in fact, was with the shower which didn't work very well. (You could also say 'There was something wrong with the shower'.)

Дата добавления: 2015-11-04