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POSSIBLE QUESTIONS
• Do you have a reservation with us? Вы забронировали номер в нашей гостинице?
• Will you spell your name? Назовите по буквам свое имя.
• May I have my key, please? Дайте, пожалуйста, мой ключ.
• What's the price of the room? Сколько стоит номер?
• How much do you charge for a double room? Сколько стоит двухместный номер?
• Will you pay cash or by credit card? Как Вы будете рассчитываться – наличными или по кредитной карточке?
• When do you expect to be checking out? Когда вы собираетесь выезжать?
• We have a reservation for a single room in your name. На ваше имя забронирован одноместный номер.
• We can book a room for Mr.... for the 21st of May (for the week of the 21st May). Мы можем зарезервировать номер для г-на … на 21 мая (на неделю с 21 мая).
• I may stay longer than that. Может случиться, что я останусь дольше..
• We're booked out (we have no rooms available). У нас все места заняты.
• Guests are kindly requested to vacate their rooms by noon on the day of departure. Please leave your key with the Hall Porter. Просьба к выезжающим из гостиницы освободить номера к полудню в день отъезда и оставить ключи у дежурного портье.
DIALOGUE PATTERNS
— Hello, could I speak to the receptionist, please?
— Speaking.
— My name is... I'd like to make a reservation at your hotel.
— For how many people?
— For three.
— What kind of rooms would you like?
— One double room and one single.
— When for and for how long?
— For the week of the 14th May.
— I've got your reservation, Mr.... Welcome to our hotel!
— Thank you.
— Can I help you?
— Yes, I'd like a room, please.
— Single or double?
— Single, please.
— For one night?
— No, two nights.
— With bath or with shower?
— With shower, please. How much is the room?
— £... a night, including breakfast.
— Can I pay by credit card?
— Yes, of course. Could you register, please?
— Pardon?
— Could you fill in the form, please?
— Oh, yes.
— Your room number is 403. Have a good stay.
— Thank you.
— Here's your key. That's room 322, and you'll find it on the third floor. Take the lift just to your left there up to the third floor.
— Thank you. And what time is breakfast?
— From seven until ten, in the Garden Restaurant on the ground floor.
— Seven until ten. And could I have an early call, please?
— You certainly can. What time?
— At seven o'clock, please.
— Seven o'clock early call.
— Right. Thank you.
Find the equivalents from the dialogues to the following:
Попросите к телефону дежурного администратора, заказать номер в гостинице, одноместный номер, двухместный номер, на какое число и на сколько дней?, с ванной, с душем, сколько стоит номер?, в стоимость номера входит стоимость завтрака, заполнить анкету, когда завтрак?, прошу вас разбудить меня по телефону, в какое время?
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Making Reservations | | | C. Study the phrases used in Room Service Situations and their translation |