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Dear Mr Donald
Thank you for your letter of 3 March requested a single room with bath in our hotel.
Unfortunately, we are unable to provide a room of this type. However, we can offer you it only from 10th March for 5 nights at $53 per night. Deposit is not required.
We would be most grateful if you let us know whether this will be acceptable to you.
We look forward to hearing from you soon.
Yours sincerely
George Sharp
General Manager of Marlborough Hotel
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Mr David Murrey 12 December 200…
School of European Studies
5, Rolf Street
London WC2 12X
Dear David Murrey,
Thank you very much for your interest shown in our hotel. Enclosed we send you our hotel brochure.
You asked about conference facilities. But we have none of these. Our hotel is not rather big; there are only 15 rooms. Not taking on account central location we provide our guests a really home atmosphere. We can offer you our lounge for meetings, but is not really big too.
If you like we would be glad to accommodate some of your participants, especially those who prefer silence and calmness.
Anyway, I hope to welcome you in our hotel.
Sincerely yours,
Ms Clara Karge
The manager
Enc. A hotel brochure – 1copy
Confirmation Letters
Always respond to correspondence if you don't want to lose a useful contact. Confirming a telephone call or a letter is a natural way to be effective in your contacts. Such confirmations can be made by telephone, but a formal letter effectively transmits clear, correct, and complete information, especially when it is required to make a large numbers of confirmations.
The letters of confirmation should contain:
1. Reference to the previous contact;
2. The reason for writing;
3. The matter of this contact (requesting, agreeing to a request, apologizing, giving news, etc.);
4. Reference to future contacts.
Body of a Letter Confirming Plans
A confirming letter generally has three parts. | |||||
Examples | |||||
1. OPENING |
Acknowledge correspondence. | Thank you for your letter of March 23. This letter will confirm our telephone conversation. | |||
2. PURPOSE | Confirm Plans. | We understand that you would like the following: As you requested, we will provide the following. | |||
3. POLITE EXPRESSIONS |
Offer more help. Be positive. | If you have any questions, please call. We look forward to seeing you next month. |
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Negative answers, suggesting alternatives | | | Letter confirming changed plans |