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Section розділ
Offer пропонувати
Suggestion пропозиція
Seek шукати
Cover letter супроводжувальний лист
Employer наймач
find out узнавати
follow-up letter наступний лист
call attention привернути увагу
persuade переконати
anger злість
resort звернення
relevant відносний до справи
flaw дефект
2.Read & translate the text
Business letters
There are many kinds of business letters. However, the same principles of good writing apply to each kind. This section describes two types of typical business letters—letters of application and complaint letters. This section also offers several suggestions that are helpful in most business letters. Letters of application are written by people seeking a job. This type of letter normally consists of two parts, the cover letter and the resume. A cover letter introduces the applicant to the employer. It accompanies a resume, which is a biographical summary listing the applicant's education and work experience. The first paragraph of the cover letter tells what job the writer is applying for and how the applicant found out about the position. After a job interview, applicants should send a follow-up letter, which is a short letter thanking the employer for the interview. This letter should be sent within two days of the interview. A follow-up letter shows the applicant's continued interest in the job.
Complaint letters are written to call attention to a problem and to persuade the reader to take corrective action. Although it is proper to express disappointment or dissatisfaction, such strong emotions as anger and sarcasm are appropriate only as a last resort after several letters. The tone of the letter may be cool and firm, but it should also be courteous. State the complaint clearly at the beginning of the letter. Include everything the reader needs to know to take action, such as account numbers, relevant dates, and photocopies of bills or canceled checks..
Personal letters
People generally use a more casual tone and style in personal letters than in business letters. As a result, there are fewer rules governing the form of personal letters than of business letters. But some rules should be followed, especially in sending or receiving invitations.
Formal invitations are written in the third person. For example, a wedding invitation might begin, "Mr. and Mrs. Howard Jones request your presence at the marriage of their daughter, Delia Pauline, to...." Most formal invitations are engraved or handwritten. Some business invitations are typed on executive letterheads. The invitation should begin with the name of the person or group extending the invitation. A description of the event should follow. Identify what the event is—such as a dinner, wedding, or party—and its date, time, and location. The heading of a formal invitation should be placed below the body of the invitation. The date should appear on the first line and the address should appear on the second line. The date should be spelled out. No signature is used in a formal invitation.
The letters R.S.V.P. may appear on the invitation. The letters are an abbreviation for the French phrase Repondez, s'il vous plait, which means Please reply. Informal invitations are usually handwritten and friendlier in tone than formal invitations. The heading of an informal invitation remains at the top, with the date, unabbreviated, first and the writer's address next. A salutation comes next, ending with a comma. The body of an informal invitation contains the same kind of information that appears on a formal invitation. Some writers list the location, date, and time above each other. The informal invitation may include a complimentary close and signature or an R.S.V.P.
Thank-you notes are brief letters of thanks for a gift, a dinner, a favor, or some other hospitality. Writing a thank-you note shows gratitude and good manners. Make the note sound as if you were talking to your host or hostess in person. Thank-you notes are usually written by hand on a card or on personal stationery.
Other personal letters include pen pal letters and correspondence between family members or friends. These letters follow no particular rules. Their primary purpose is to share news and thoughts with others.
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