Complete this part of a letter about an unpleasant flight.

Dear Tom

I’ve just arrived in Rome but I’m still recovering from a really terrible flight. We ________ ⁽¹⁾ two hours late because of bad weather, and then over the channel we hit more bad weather. The ________ ⁽²⁾ announced that we had to _________ ⁽³⁾ our seat belts, which was a bit worrying, and for half an hour we _________ ⁽⁴⁾ through a terrible storm. It was still raining and very windy when we __________ ⁽⁵⁾ in Rome and I was really glad to __________ ⁽⁶⁾ the plane and get into the airport building.

Fortunately things have improved since then but I really hope the return __________ ⁽⁷⁾ is a lot better.

Listen to three conversations at an airport. For each one, note down its problem and destination.

1.4 A Problem _______________________________________________________________

Destination ____________________________________________________________

1.4 B Problem _______________________________________________________________

Destination ____________________________________________________________

1.4 C Problem _______________________________________________________________

Destination ____________________________________________________________

Listen to the first conversation again and supply the missing words below. Use one word per space.

1 ________ _______ get one in New York?

2 No ________ ________ ______ apply from outside the USA.

3 So _______ ________ get on this flight?

Answer the question: What will happen if the traveler goes to New York?

1.6 Listen to the second conversation again and answer the question:

What mustn’t the traveler do? Why not? What doesn’t she have to do? Why not?

Listen to the third conversation again and supply the missing words below.

1 If there’s a seat in economy, __________ _________ _________.

2 I’ll see if ________ ________ ___________.

3 What happens if ________ _________?

4 We’ll get you a seat with another airline if _________ _________ __________.

Act out the third conversation with a partner. These words will help.

A afraid / overbooked

B last week

A very sorry

B must / Paris 10 o’clock. / If / seat in economy/ give

A afraid whole plane / full. Next flight / 9.35. / too late

B No

A see / seat

B What / if not

A seat with another airline / have to

Home task

Think about the whole experience of flying (from check-in to the time you leave the airport at your destination) and answer the questions. If possible, discuss your answers with someone else.

1 What is the most interesting part, and what is the most boring part?

2 Is there any part that frightens or worries you?

3 What do you usually do during most flights?

4 Do you often eat the food they give you?

5 Is there one thing which would improve flying and make the experience more interesting?

Match words from list A to words from list B to make nine compound nouns.

Example 1 f departure lounge

А

1 departure

2 travel

3 duty-free

4 long-haul

5 economy

6 boarding

7 hand

8 check-in

9 American

B

a desk

b Express

c flight

d class

e luggage

f lounge

g shop

h card

i agency

Now complete this memo, using the compound nouns from Exercise 1. Use each compound noun once.

MEMORANDUM

From: P. Larsen

Date: 21 January

To: J. Harriet

Subject: My flight to Japan last week

Why did you buy me an _______________ ¹ ticket for my trip to Japan? I know we have to save money, but it was a ______________ ².

When I got to Gatwick airport, there was a long queue at the ______________ ³. I had to wait half an hour to get my ______________ ⁴, and they only allowed me to take one small piece of _____________ ⁵ onto the plane. I was late going into the ______________ ⁶, so there was no time to visit the _______________ ⁷ and buy the clients a present.

On the plane, the seats were small and uncomfortable, and I couldn’t sleep or do any work. When I arrived in Tokyo, I was tired, jet-legged, and unfit for the meeting. I needed to change my ticket for the flight home, but the _____________ ⁸ told me I couldn’t. I had to buy a new one which was very expensive. I paid by _____________ ⁹ and traveled first class.

Please refund the attached invoice.

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