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1. A person chosen by a group/company to speak and make decisions on behalf of them.
2. A person who starts a company and takes business risks in the hope of making a profit.
3. A person or company that makes goods, foods or materials.
4. Someone whose job is to receive or give money in a shop, bank, etc.
5. A colloquial word for an employer or manager.
6. Someone whose job is to prepare financial records for a company or person.
7. Someone who designs or builds roads, bridges, etc.
8. Someone whose job is to run all or part of a company.
9. Someone whose job is to sell goods or services of a company.
10. The people who work for a company.
5. Which of the following words refer to:
staff junior head assistant employees supervisor sales assistant assembly line worker secretary | boss deputy foreman personnel workforce chief executive accountant chief senior |
6. Business documents. Match the words that follow with their definitions.
agenda | annual report | contract | directory |
fax | in-house magazine | invoice | mailshot |
memo | minutes | newsletter | order form |
price list | sales brochure | sales report | user manual |
1. It tells people – usually people inside the company – about the life of the organisation.
2. A report of a meeting.
3. A letter sent at the same time to a number of customers or possible customers, for example about a new product or service.
4. A paper which you fill in when you want to buy something from a company.
5. An internal message, usually from one person to a group of people.
6. A list of things to discuss at a meeting.
7. It tells people – usually people outside the company – about the life in the organisation.
8. It gives information about the company’s products.
9. It tells you how much products cost.
10. A book with lists of telephone numbers or other information.
11. The paper which tells you how much you must pay when you buy something from a company.
12. A document which tells you about the company’s performance over the year, including the accounts for the year.
13. A legal statement between two parties.
14. A message sent by facsimile machine.
15. It tells you how a piece of equipment works.
16. It contains figures on how much money people have spent on the company’s products in, for example, a month.
Imagine that some job functions have indeed come to life and that you have to arrange a dinner party for them. Draw up a seating plan for the following persons, and place them around the table below.
Sales Promotion | ||||||||
Distribution | ||||||||
Public Relations | ||||||||
Marketing | ||||||||
Customer Relations | ||||||||
Advertising | ||||||||
Market Research and Analysis | ||||||||
Production | ||||||||
Consumer Research | ||||||||
Product Planning and Development | ||||||||
8. Profile. Read the profile of John Benton and then write another profile about yourself.
My name is John Benton and I’m British. I live in a lovely village near London, and I work for the Simson group, Britain’s largest private company. The group’s activities are divided into four business areas: aviation, property, shipping, industries. Our best-known company is Technique industries.
I work at the London head office, I’m the head of Corporate Finance and I’m responsible for developing the business of the Group.
My office hours begin at 8.30. In the morning I usually look through newspapers and journals as I am interested in the latest political and business events. Also I look through the post and give answers on the letters. We do business with many foreign companies, so during the day I meet British and foreign businessmen and discuss with them business matters. Sometimes I go to different cities to discuss business with our customers.
I’m always very busy and I don’t have much free time, but when I do, I like fishing and I grow flowers, just for fun.
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Director, manager, chief, head, boss | | | Read the interview with Ivo Brunelli, an Italian executive. Put the verbs in brackets in the correct tense. |