What makes a good QA or Test manager?

Pointe’s QA or Test or QA/Test Managers are familiar with the software development

process, able to maintain enthusiasm of their team and promote a positive atmosphere, able

to promote teamwork to increase productivity, able to promote cooperation between software,

test, and QA engineers, have the diplomatic skills needed to promote improvements in QA

processes, have the ability to withstand pressures and say 'no' to other managers when

quality is insufficient or QA processes are not being adhered to, able to communicate with

technical and non-technical people, engineers, managers, and customers. As well as, able to

run meetings and keep them focused.

What's the role of documentation in QA?

Documentation plays a critical role in QA. QA practices should be documented such that they

are repeatable. Specifications, designs, business rules, inspection reports, configurations,

code changes, test plans, test cases, bug reports, user manuals, etc. should all be

documented. There should ideally be a system for easily finding and obtaining documents

and determining what documentation will have a particular piece of information. Change

management for documentation should be used if possible.

Дата добавления: 2015-08-27