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· You meet a member of your team who is uncooperative and unhappy.
· Find out what the problems are.
· Try to offer solutions so that the employee performs better as a member of your team.
Student B. Team Member
· You meet your team leader to discuss your performance at work. You are unhappy for the following reasons:
· You feel you are working harder than everyone else. You are always the last to leave work.
· Your hard work is not recognised and appreciated by the team.
· You recently married and are missing your partner and young child.
· You do most of the boring paperwork for letting the apartments while your colleagues are given more face-to-face contact with clients. You are not happy with how the workload is being distributed.
· You think the team leader is too young and inexperienced, and is not managing the team well. This is the main reason why you are unhappy.
Speaking
Read the Case Critique and answer the following questions.
1. What kind of leadership would you say is now being used at this plant?
2. What kinds of motivational attractions does the EI process have for employees?
3. Why didn’t the workers do something about the productivity problem earlier by themselves?
4. What is the implication of calling EI a ‘process’ rather than a ‘program’?
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Study the phrases in the box. Add one expression under each heading. | | | The Factory That Turned Itself Around |