Task 13. Check-in at a hotel

a. Consuela Rodriguez is checking in to the Studios Inn Hotel. Read the Conversation A.

Conversation A

Clerk: Good afternoon. May I help you?

Consuela: Yes. Do you have any vacancies starting tonight?

Clerk: Yes, ma'am, we do. Is that a single or a double?

Consuela: A single.

Clerk: How long would you like to stay?

Consuela: For four nights.

Clerk: Will you be paying by credit card?

Consuela: Yes. MasterCard. Here you are.

Clerk: That's Ms. Rodriguez? I'll just swipe your credit card. Would you please complete the guest registration card?

b. Read the Conversation В and answer these questions:

a What does the Front Desk Clerk give Consuela?

b What floor is Consuela's room on?

с Which room is she in?

d What time does the main restaurant close?

Conversation В

Clerk: Here's your credit card, Ms. Rodriguez, and your room key.

Consuela: Thank you.

Clerk: This is your room charge card. You'll need this if you charge anything in the restaurant or lobby shops. Could you sign it here?

Consuela: OK.

Clerk: Your room is 743, on the seventh floor. The bell captain will take your bags up to your room.

Consuela: Thank you. Oh, is the restaurant still serving lunch?

Clerk: Our main restaurant closes at two thirty, but you can get something to eat in the All-Day Coffee Shop. It's just across the lobby.

Consuela: Thank you very much.

Clerk: You're very welcome. Enjoy your stay with us.

c. Interview another student and complete a guest registration card for them. For student B information look at page 77.

Дата добавления: 2015-08-26