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PERSONAL DETAILS
Name: Kseniya Ivanova
Date of Birth: 01/12/1990
Nationality: Ukrainian
INTERNSHIP DETAILS (если не стажировка, пропускаем)
Internship Program: Hospitality
Field/Industry: Hotels & Restaurants
Duration of Internship: 52 weeks
Visa:
Location: Flexible
JOB APPLIED FOR (если стажировка, пропускаем)
JOB APPLIED FOR Waitress
ACADEMIC ACHIEVEMENTS (In order of most recent to oldest)
01/09/2013 to 28/02/2014
Master’s Degree of Tourism
Kharkiv National Economic University
http://www.hneu.edu.ua/?lang=ru
Kharkiv, Ukraine
01/09/2008 to 30/06/2012
Bachelor of Tourism
Kharkiv National Economic University
http://www.hneu.edu.ua/?lang=ru
Kharkiv, Ukraine
WORK EXPERIENCE (In order of most recent to oldest)
18/02/2013 to 28/06/2013
Receptionist
Hotel «VIKTOR», 32 Kurchatova St., Energodar, Ukraine
This hotel doesn’t have a web-site. The photo of the hotel is added.
Tasks Performed:
- dealing with bookings by phone, e-mail or face-to-face;
- completing procedures when guests arrive and leave;
- preparing bills and taking payments;
- dealing with special requests from guests;
- collect, sort, distribute and prepare mail, messages and courier deliveries.
10/09/2012 to 15/02/2013
Waitress
Restaurant «VIKTOR», 32 Kurchatova St., Energodar, Ukraine
Tasks Performed:
- presenting menus to customers;
- taking food and drink orders;
- delivering checks to customers;
- accepting payment for the meal;
- prepare tables for meals, including setting up items such as linens, silverware, and glassware.
09/06/2012 to 07/09/2012
Housemaid
Hotel «VIKTOR», 32 Kurchatova St., Energodar, Ukraine
Tasks Performed:
- cleaning rooms, restrooms, corridors, stairways;
- cleaning carpets and furniture using vacuum cleaners and shampooers;
- dust and polish furniture and equipment;
- sort, count, and clean linens, and store them in linen closets;
- wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
ADDITIONAL SKILLS, EXPERIENCE & AWARDS
07/2013 to 08/2013
Volunteer of child’s camp «YUNOST»
Languages spoken: -Russian (fluent),
- Ukrainian (fluent)
- German(Intermediate)
- English (Intermediate)
Computer skills: - competent with most Microsoft Office programmes
- experience with HTML
Driving license: -A, B
REFEREES
Musienko Viktor
Director
Hotel «VIKTOR»
PH: +380679939693
+380677857105
Stanislav Dombrovskyy
Manager
Hotel «VIKTOR»
PH: +380994646478
Email: dombrovskyy@bigmir.net
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