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Common mistakes

Change your roles. | Finish these sentences. | Turn the sentences below from Passive Voice into Active Voice. | Study vocabulary, used in the letters of complaint. | Fill in the gaps with the proper form of the words given below the letter. | COMMUNICATION WORKSHOP | Listen for the first time and say whether the following sentences are true or false. | Change these sentences using the vocabulary from the previous exercise. | B) Listen to a dialogue and for questions 1-4 choose the correct variant a, b or c. | TELEPHONE ETIQUETTE |


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Say /Tell/ Speak/ Talk

24. Which combinations with say, tell and speak are possible?

  say tell speak
a lie × ٧ ×
“Yes”     ×
English   ×  
a story     ×
Something     ×
Loudly ×    
me his email address ×    

 

25. Fill the gaps with either speak or talk in the proper form.

 

a) She _______________ so much it gives me a headache.

b) Francesca _______________ five languages.

c) I've noticed that he only _______________ about himself.

d) What are you _______________ about? They can't be in the office.

e) I haven't _______________ to Rachel since she cheated me over the bill in the restaurant.

f) Can I _______________ to someone in your marketing department, please?

g) Could you_______________ up! I can't hear a word you're saying.

h) Let's go for a coffee and _______________ it over.

 

26. Fill the gaps with either say or tell in the proper form.

 

a) They___________ on the news that the economic situation is getting better.

b) Come on. _______________ me everything.

c) You know what they_______________ about job reductions, don't you?

d) I hate the way she keeps _______________me what to do.

e) My boss _______________the same thing over and over again.

f) What did you _______________to him?

g) What did you _______________him?

h) He gave me his email address but he didn’t _______________what his phone number was.

i) He didn’t ______________ me his phone number.

THE INTERNET

27. Study the internet vocabulary below.

 

a browser (n) a program used to view the Internet. Microsoft Explorer and Netscape Navigator are examples of popular Internet browsers.
to click a click 1. (n) the pressing of the mouse button. (v) to press the button on a computer mouse. 2. (n) a small sharp sound. (v) to make a small, sharp sound.
сontent (n) subject matter; the main idea of a book, a paper or a web page.
to copyright a copyright (n) the right in law to be the only producer, seller or shower of a book, a play or a web page. (v) to legally protect content with a copyright.
to design a design 1. (n) the artistic shape or layout of something. (v) to artistically arrange the shape or layout of something. 2. (n) an architectural or technical plan for something
to format a format (n) the size, shape and form of a written document (v) to determine the size, shape and form of a written document.
Internet (net) (n) a series of interconnected computers and databases around the world.
to lay out a layout (n) the technical arrangement of a web page, building, garden etc. (v) to design the technical arrangement of a web page, building, garden etc.
World Wide Web (web) (n) a series of commercial, educational and governmental web pages on the Internet.
Infringement (n) going against (someone else's rights) or disregarding (a law)

 


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