Answer the following questions.

1. What is a small talk?

2. What topics are appropriate for small talk in your country? List five topics.

3. What topics are definitely not suitable?

2. To which questions might the following be answers?

1. Terrible. There was a lot of turbulence and several people were sick.

2. Yes, several times.

3. Right in the centre.

4. Very comfortable, and the service is first class.

5. They’re all well, thanks very much.

6. I enjoy tennis, when I get the time.

7. I’m really impressed. The architecture is fascinating. I hope I have time to take it all in.

8. By all means

3. How important are the following for a successful conversation?

Listen carefully. Give only yes or no answers.

Be polite. Interrupt a lot. Ask questions.

Stay silent. Keep eye contact. Be friendly.

4. In what business situations would you use the expressions below?

Congratulations! Cheers! Make yourself at home. Help yourself.

I don’t mind. Excuse me. Sorry. It’s on me.

I’m afraid… Please… Could you…? That sounds good.

5. What would you say in the following situations?

1. You don’t hear someone’s name when you are introduced to them.

2. You have to refuse an invitation to dinner with a supplier.

3. You are offered food which you hate.

4. You want to end a conversation in a diplomatic way.

5. You have to greet a visitor.

6. You have to introduce two people to each other at work.

7. You have to introduce two people to each other at a party.

8. You have to propose a toast.

9. Your colleague’s been made redundant.

10. You arrive half an hour late for a business lunch.

Дата добавления: 2015-08-27