Определите к какому виду делового документа (Inquiry, Offer, Order, Complaint, Apology, Memo, CV, Contract) относятся представленные ниже отрывки:
1.
| ………. Dear Mr. Wong, Thank you for your enquiry about the availability of a single room for six nights from Wednesday, 11 November 2009 to Tuesday, 17 November 2009. Unfortunately, we are fully booked during this period. However, I have contacted our sister hotel on Hong Kong Island and they have single rooms available. The room rate is $1,200 per night. If you would like me to reserve a room during the period you requested, please do not hesitate to contact me. ………. |
2.
| ……….. Dear Sir or Madam, I am writing to enquire whether your company could offer a course on Quality Control for our managers. I saw your advert in the HK Daily on Monday, 5 October 2009, and the Quality Control Training Course (Ref.: QC 101) mentioned in the advert might be suitable for us. I would like to know if it is possible for you to offer a 3-month training course starting before or, at the latest, on Monday, 26 October 2009, for a group of 20. Could you send us some information about the teaching staff and the possible schedule for this course? ………… |
3.
| ……….. I am writing to inform you that the goods we ordered from your company have not been supplied correctly. On 30 September 2009 we placed an order with your firm for 12,000 ultra super long-life batteries. The consignment arrived yesterday but contained only 1,200 batteries. This error put our firm in a difficult position, as we had to make some emergency purchases to fulfill our commitments to all our customers. This caused us considerable inconvenience. I am writing to ask you to please make up the shortfall immediately and to ensure that such errors do not happen again. Otherwise, we may have to look elsewhere for our supplies. I look forward to hearing from you by return. …………… |
4.
| ……………. Dear Mr. Reavis: I would like to apologize for the mix-up on your last order. We recently hired a new sales person who was not familiar with your systems. We have corrected your order and shipped it out this morning. We have applied a 10% discount on your order, and again apologize for any inconvenience this may have caused you. ……………….. |
5.
| …………… It's that time of year again. As you all know, Christmas is our busiest season of the year. Every year it is a struggle for management and supervisors to find the time and energy to organize a staff Christmas party. This year, we have decided to postpone the Christmas party until after our busy season. Party Details · Date: Second or third Saturday in January (T.B.A) · Theme: Beach · Food: Caribbean · Special events: Karaoke and belly dancing ……………. |
6.
| ……………. Thank you for your letter of 22 January enquiring about our translation services. Lingua Services Galactic offer a full range of translation services to help you in the development of sales literature and web sites. I have pleasure in enclosing our latest brochures and price list from which you can see that our prices are highly competitive. I look forward to calling you in a few days. ………….. |
7.
| ………….. I should be grateful if you would send us your brochure and price list about your translation services. We are currently developing our sales literature and web sites and are interested in translating these into five languages apart from English. I look forward to hearing from you. …………… |
8.
| ……………. Thomas Crown ObjectiveSeeking an International Sales Management position in Information Technology where my extensive sales experience will be used to the full Experience 2003-presentIntelel Inc.London, UK National Sales Manager · Increased sales from £60 million to £100 million. · Implemented Internet sales grossing £25 million. · Doubled sales per representative from £5 to £10 million. ………….. |
9.
……………Please ship the following items from your sales catalog dated January 31, 19XX:
The items ordered above should be shipped C.O.D. to this address: ……………… |
10.
| …………….. Contractor shall commence the Work on: 4th day of March, 2002 and fully complete the work within Sixty (60)calendar days (the "Contract Time"). If contractor is delayed in the completion of the Work by conditions beyond its control, a Change Order may be issued to make any necessary adjustment of the Contract Time. If the delay is an unreasonable delay caused by University, the Contract Sum may also be adjusted by Change order. …………….. |
11.
| ………………. For: Mr. Rhey Santos Subject: Progress Report on Lending Operations In connection with the preparation of our annual report on loans, may we request for a copy of the progress report on lending operations as of January 1985 to enable us to get certain data on said report needed for our annual report. ………………. |
12.
| ……………….. Participate as requested in consulting activities. This includes calling meetings, providing meeting sites and amenities, and providing information requested by Contractor. Client's entire board will be involved in this process, not just the coordinator. Client will also be asked to duplicate, distribute and tally the results of a membership survey, to conduct communicate leader interviews and to complete the homework assignments. ………………. |
13.
| ……………. Dear Mrs. Nievera: Of course we are going to replace the copies of “Physical Science” which your letter of the 15th reported as defective. Five extra books are being packed and will go out the first thing tomorrow. It is impractical for us to make a careful inspection of every book that leaves our shipping department, much as we should like to do so. If we did, we could not quote a price of forty five dollars a copy. We are, however, glad to replace any defective copies, for we realize that binderies are no infallible, and sometimes make mistakes. We are sorry that one these mistakes occurred in your order. ………………… |
14.
| …………………… Dear Mr. Ramos, Please send us one (1) box of 3.5 Sony diskettes and (1) 17” red fox monitor, color black. Terms of payment will be the same as those of our previous orders. We would appreciate it very much if you could send these items immediately. ………………… |
15.
| …………………… I am writing to inform you of my intention to resign from G & S Holdings. I have appreciated very much my four years working for the company. The training has been excellent and I have gained valuable experience working within an efficient and professional team environment. In particular, I have appreciated your personal guidance during these first years of my career. I feel now that it is time to further develop my knowledge and skills base in a different environment. I would like to leave, if possible, in a month's time on document.write(futuredatestring); Saturday, 7 November. This will allow me to complete my current workload. I hope that this suggested arrangement is acceptable to the company. Once again, thank you for your support. ……………….. |
16.
| ………………. Thank you for your enquiry regarding our newly released range of fire extinguishers. You will see from the enclosed catalogue that the range has been extended to include some highly efficient portable extinguishers for use on construction sites. We are offering to our existing customers a 15% discount on orders of extinguishers from this new range. We look forward to your increased order at this discount rate. ………….. |
17.
| ……………. Dear Sir, I am very sorry that the shipment of the products that you received was defective thus we did not meet the high standards of the goods as you are expecting. I understand your disappointment and regret the inconvenience that cause about this matter. In our effort to improve the overall quality of our products, the company is in the process of completing a thorough testing and development. I will assure that the quality standards of our product will be met because our key priority is to protect our reputation for delivering the best product in the market. Again, we apologize and we look forward for your continued support to our products. ……………… |
18.
| …………… I'm writing you this letter to make you aware of the severe lack of communication in your shop. I would not have been so upset at the delay in repairing my car had someone had the courtesy to just keep me informed. The not knowing and wondering was frustrating and showed little respect for my time and money. As this car was my only mode of transportation, it was crippling for me to be without a car for that length of time. I also incurred an additional cost of having my car towed twice. …………… |
19.
| …………………. 1999-2000 ESS HoldingsCambridge, UK Senior Sales Representative · Increased sales by 300% annually. · Closed deals with 100 major new accounts. · Won over 25 competitor clients - adding £50 million to revenue. ………………. |
20.
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