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Vocabulary MEETING
articulate coherent eloquent fluent focused hesitant inhibited extrovert persuasive rambling responsive sensitive succinct reserved concise engage with interrupt confuse digress explain arrange a meeting set up a meeting fix a meeting bring forward a meeting put back a meeting put off a meeting postpone a meeting call off a meeting cancel a meeting run a meeting chair a meeting attend a meeting miss a meeting chat brainstorming project meeting/ team meeting department meeting meeting with suppliers meeting with a customer board meeting Annual General Meeting (AGM) EGM (Extraordinary General Meeting)
| action points chairperson propose attend item vote any other business (AOB) participants to second one’s idea minutes a minute-taker to take the minutes agenda circulate the agenda make your point latecomers be a good time-keeper keep to the point deal with interruptions sum up/ summarize finish on time
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PRESENTATION, E-MAILING, TELEPHONING
press conference briefing demonstration product launch seminar manage/ cope with workshop main parts introduction main body conclusion question and answer session audience equipment prepare and rehearse visual aids bullet points screen projector overhead projector flipchart whiteboard blackboard transparencies handouts give/ make a presentation keep eye contact use body language use gestures positive approach relevant joke famous quotation avoid jargon letter of request letter of complaint abbreviation reply reply to all forward carbon copy blind carbon copy delete attach subject line greeting brief and concise clues/ key words
| line under 25 words to email cheap and fast (less) intrusive interrupt time zone information overload (infoglut) landline public phone/ payphone mobile phone/ cell phone cordless phone 3G phone Extension VoIP videoconferencing information line helpline hotline reservation line call centre call/ phone someone give someone a call to ring/ ring up someone give someone a ring/ a bell/ a buzz freephone number toll-free number caller operator to dial pick up a phone/ a receiver put down/ hang up a phone switchboard line is engaged engaged tone dialing tone put through cut off call back transfer to/ switch to hold on can I help you? Peter speaking can I leave a message? May I speak to Mr….? I’ll put you through Who is calling, please? Could you repeat/ spell your phone number? |
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