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Section 2. Skills focus. Exercise 1. Match the following qualities with their definitions.

PREFACE | SECTION 1. KEY VOCABULARY. | SECTION 2. SKILLS FOCUS. | Surface Language. | SECTION 3. SUPPLEMENTARY READING. | SECTION 1. KEY VOCABULARY. | SECTION 2. SKILLS FOCUS. | SECTION 3. SUPPLEMENTARY READING. | SECTION 1. KEY VOCABULARY. | SECTION 2. SKILLS FOCUS. |


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Exercise 1. Match the following qualities with their definitions.

 

  1. determined
  2. optimistic
  3. dynamic
  4. aggressive
  5. curious
  6. easy-going
  7. conservative
  8. individualistic
  9. creative
  10. cautious

 

  1. someone who likes to fight
  2. someone who doesn’t take risks
  3. someone who doesn’t like change
  4. someone who has new ideas
  5. someone who wants to know about everything
  6. someone who won’t be stopped
  7. someone with a lot of energy
  8. someone who is relaxed and tolerant
  9. someone who likes to do things their own way
  10. someone who thinks everything will be OK

 

 

Exercise 2. Tell about people’s positive and negative qualities.

 

1. He is intelligent and well infirmed but volatile. He has lost his temper with colleagues more than once.

2. He is pragmatic, hard-working and imaginative, but sometimes he is inclined to steamroller over other people.

3. She is calm and mature for her years and a rapid learner, though sometimes over-cautious.

4. He is exceptionally able, but he has no sense of humor.

 

Exercise 3. Read the texts.

 

A. Tell if it is possible to work with these people.

 

Tarquin Perivale, Junior Accountant Executive.

He is late for work two or three times a week. He never finishes anything on time. He is always talking about how much better his last company was. He has asked about a large pay rise even though he is near the top of the scale for his job: “They can’t expect me to be really motivated unless the financial incentives are there.”

 

Annette Greenford, Office Manager.

She stays late every night – sometimes until midnight. She knows about everything that happens in the office. She thinks nobody does any work except her. She suggested a new system which will create more work for everybody: “These days clients expect us to be here any time they call. The weekly hours really should be classified as a minimum.”

 

Mark Hanwell, Copywriter.

He is always upsetting the women in the office with tactless remarks. He talks about sport all the time. He frequently comes in very tired because of late nights. He wants a promotion to Senior Account Executive (the highest-paid post in the department): “Somebody with my energy and imagination definitely ought to be in management.”

 

Jane Brentford, Art Director.

She can’t remember the names of people in her department. She always talking about big plans, but none of them come to anything. She loses her temper every time someone disagrees with her. She has been promoted to the Board of directors: “It’s been great working with you, and I’ll certainly make sure in my new job that you get credit for all the hard work you’ve put in.”

 

Tony Hayes, Accountant.

He is always criticizing people. He is obsessed with administration. He has no sense of humor. He has suggested a system of fining people for administrative errors: “Well, mistakes cost money and somebody has to pay for them. People should be more careful.”

 

Margaret Action, Designer.

She doesn’t listen to other people. She bullies the newer employees and is rude to the receptionist. She is always taking time off for minor illness. She has refused to alter the design of a brochure which the client has complained about: “I’m doing this job and I’m the expert. What he wants is old-fashioned and ineffective.”

 

B. Tell about the best person you have worked or studied with and what qualities made that person good to work or study with.

 

 

C. Use the following phrases to tell about negative qualities of your friend:

 

Exercise 4. Read and translate the text.

Desirable and undesirable traits.

 

During the job interview, the interviewer makes a series of judgments or evaluations about your ability to do the job. All these judgments go towards forming the overall impression that plays a crucial role in the selection procedure.

Three factors are particularly important in the forming of the overall impression: appearance, oral communications, and social skills.

Another factor that is seriously considered in the job interview is “personality”. This factor, however, is more complex, less evident, and more subjectively judged by interviewers than the three just mentioned. The employment representative wants to know your attitude toward, and feelings about, yourself, your past, the company, the job, and the profession so that a prediction about your future performance with the company can be made.

Whereas a candidate’s underlying motivations, attitudes, and feelings may not be clearly revealed in resumes and letters, these personality traits are sought out and frequently discovered within the face-to-face exchanges of the interview. A technique for exploring one’s personality is referred to as depth interviewing. Broad, open-ended questions are put to the interviewee, and the resulting responses are followed up by probing questions that elicit more details, revealing feelings and attitudes. Probing questions often deal with reasons behind an act and the feeling associated with the act. Here is such a depth-interviewing exchange:

 

Broad, open-ended questions:

“Tell me about yourself at Murphy’s Store.”

Probe 1:

“How did you go about getting your promotion to assistant selection supervisor?”

 

Probe 2:

“Why did you handle it that way?”

 

Probe 3:

“How did you feel when you receive the promotion over Judy Sticker, who had been there three years longer than you?”

 

Depth-interviewing techniques have the appearance of casual conversation but actually reveal much information to the skilled interviewer about the inner workings of one’s personality. In such conversation, be careful to reveal attitudes, feelings, and motivations that are desirable.

Do not be deceived by the cordiality of an interviewed and curious interviewer; such behavior is essential to place you at ease, get you to talk, and make you reveal everything about yourself. Be as honest and frank as possible in revealing positive personality traits that will help on the job. But before uttering a negative, cynical, pessimistic, resentful, or antagonistic remark, think twice. The fact is that the prospective buyer will decide to buy your talents for your positive qualities and will decide to reject your talents for your negative qualities.

 

The following list contains many desirable traits:

 

The following list contains many undesirable traits:

 

The likehood is that you now possess many of the positive traits needed to make that favorable personal impression. Try not to be shy, meek, and overly modest, or embarrassed in expressing your desire for the job and your reasons for qualifying. Only you can state your case.

 


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