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Match the job responsibilities with the job titles.

Match verbs on the left and the nouns on the right that usually go together in report writing. | Read the article below and answer the questions after it. | POPULAR TOURIST DESTINATIOS | Write questions to the following answers. | A) Match the beginnings and endings of the sentences to make a summary of what Carl says. | A) Complete the gaps with the words from the box. | Complete the following table with information from the text. | Complete the following sentences with the words in brackets in the proper form. | COMMUNICATION WORKSHOP | Change the following conversation to a more polite and formal one. |


Читайте также:
  1. A Listen to the dialogue. Match the columns to form the dialogue.
  2. A) Look at the table below and match the problem with its effect.
  3. A) Match the beginnings and endings of the sentences to make a summary of what Carl says.
  4. A. Match the words with their definitions
  5. A. Read the semi-formal sentences below and match them to the informal ones in the table, as in the example.
  6. Activities and responsibilities
  7. Article 29. Rights and Responsibilities of Currency Control Authorities and Currency Control Agents

 

concierge, kitchen helper, order taker, bellman, receptionist

 

a) I take care of luggage for the guests. I am also in charge of parking cars and helping with general requests from the guests. _______________

b) The guests ring me, so I’m responsible for writing down what they want to eat and drink. Then the waiter takes it to their room. _______________

c) I handle guest check-in and check-out. I also take reservations for the guest’s next visit. _______________

d) I deal with all VIP guest services. I have information for guests such as sightseeing, restaurants and concerts. _______________

f) My duty is to prepare the fresh meats, vegetables and fruits for cooking. __________________

 
 

 

 


Listening 14

 

employee suite stay reservation doorman incidentals keys non-smoking desk elevators  
11. a) Complete the dialogue below with the words from the box.

 

 

I flew into Atlanta the afternoon before a big meeting. I hailed a taxi atthe airport and told the driver the name of the hotel. I asked him how long it would take to get there. He said it would only be 20 minutes. I sat back and relaxed.
We got to the hotel and the (1) ___________________ helped me take my luggage to the check-in (2)___________________. I said to the front-desk (3) __________.

Rob: Hi, I'm checking in. The last name is Rama.

Clerk: Yes, here is your (4)___________________. You have a standard room reserved for two nights. Is that right?

Rob: Actually, no. It should be a (5) ________________. I had booked a (6) _________________ king.

Clerk: Oh, my mistake. The reservation is for a suite and it is a non- smoking room with a king bed. I'm sorry for the error.

Rob: That's okay. I'm here a little early. Is it possible to check in right now?

Clerk: Sure, that's no problem. May I have your credit card? We need a credit card on file for your room charges and (7) __________.

Rob: Here it is.

Clerk: Okay, now if you could please verify the room rate here, initial next to the X, and sign right here. How many (8) ___________ will you need?

Rob: Oh, just one.

Clerk: Okay, you're all set. You're in room 1201. Take the (9) ________________ to the 12th floor and it will be on your left. Do you need any help with your bags?

Rob: No, I'm fine. Thanks.

Clerk: Enjoy your (10) ___________________.

 

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Read four short extracts about unusual hotels and do exercises after them.| First study information about Hitton Hotel, then study your role cards and act out the dialogue.
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