Студопедия
Случайная страница | ТОМ-1 | ТОМ-2 | ТОМ-3
АрхитектураБиологияГеографияДругоеИностранные языки
ИнформатикаИсторияКультураЛитератураМатематика
МедицинаМеханикаОбразованиеОхрана трудаПедагогика
ПолитикаПравоПрограммированиеПсихологияРелигия
СоциологияСпортСтроительствоФизикаФилософия
ФинансыХимияЭкологияЭкономикаЭлектроника

Sourcing roles and responsibilities

Organizations | Organizational development | Case example 12 (solution) | Organizational change | Organizational departmentalization | Sourcing strategy | Deciding what to source | Sourcing structures | Multi-vendor sourcing | Service Provider Interfaces |


Читайте также:
  1. Activities and responsibilities
  2. Article 29. Rights and Responsibilities of Currency Control Authorities and Currency Control Agents
  3. B2.1 Roles and responsibilities
  4. Balancing rights and responsibilities
  5. Change your roles.
  6. ESSENTIAL DUTIES AND RESPONSIBILITIES
  7. ESSENTIAL DUTIES AND RESPONSIBILITIES

A key role to champion the sourcing strategy and lead and direct the sourcing office capabilities is the Chief Sourcing Officer (Figure 6.15).

Figure 6.15 Chief Sourcing Officer

The Chief Sourcing officer

Other key role s should be clearly defined for coordinating activities across multiple service provider s, as shown in Table 6.3.


 

Role Description Key competencies
Director of service management Senior executive who understands the business and defines, plans, purchases and manages all aspects of service delivery on behalf of business units Authority and seniority to prioritise and define services for business units Large-scale service and operations management Financial and commercial management Governance, negotiation and Contract Management
Contract manager Constructs, negotiates, monitors and manages the legal and commercial contract on behalf of the sourcing organization Contract Management for large scale service provision Negotiation and conflict resolution Service definition and management Translation of business into contractual requirement s
Product manager Defines, plans, purchases and manages sourced elements of the service and performance on behalf of sourcing organization Authority and seniority to prioritise and define sourcing needs for specific elements of the service
Process Owner Interface with business user s and function s to review, define and authorise current and future process model s. Aim to identify and standardize best practice s Capability and process definition Process mapping Service monitoring Managing user forums e.g. Joint Application Development, Conference Room Pilot Best practice identification, capture and rollout
Business representatives Primary service recipient on behalf of each business unit who define business requirement s, monitor service, raise service request s and own budget s Knowledge of specific business functions Requirement s gathering, definition and prioritization Service monitoring Managing user forums

Table 6.3 Sourcing roles and responsibilities


 


Дата добавления: 2015-11-14; просмотров: 49 | Нарушение авторских прав


<== предыдущая страница | следующая страница ==>
Sourcing governance| Strategy, tactics and operations

mybiblioteka.su - 2015-2024 год. (0.006 сек.)