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Multi-vendor sourcing

Developing differentiated offerings | Service level packages | Advantage of core service packages | Organizations | Organizational development | Case example 12 (solution) | Organizational change | Organizational departmentalization | Sourcing strategy | Deciding what to source |


Читайте также:
  1. Sourcing governance
  2. Sourcing roles and responsibilities
  3. Sourcing strategy
  4. Sourcing structures

The approach of sourcing services through multiple providers has emerged as a good practice. The enterprise maintains a strong relationship with each provider, spreading the risk and reducing costs. The challenges are in governance and managing the multiple providers. When sourcing multiple providers, the following issues should be carefully evaluated:

Figure 6.13 The service sourcing staircase

There are multiple approaches and varying degrees in sourcing. How far up an organization is willing to go with sourcing depends on the business objective s to be achieved and constraints to overcome (Figure 6.13). Regardless of the sourcing approach, senior executives must carefully evaluate provider attributes. The following is a useful checklist:


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