Match each group of words (a-o) with the correct business function (1-16) and discuss with a partner which area you would like to work in and why.

1. Human Resources 2. Purchasing 3. Marketing 4. Training 5. Legal 6. Information Technology 7. After-sales 8. The Board 9. Finance 10. Distribution 11. Sales 12. Production 13. Research and Development 14. Accounts 15.Communications

а) laboratory test scientist trial b) parts assembly line shift supervisor с) PR event press release company image house magazine d) retail outlet monthly figures discount commission e) capital dividend cash flow share price f) recruitment training safety employee relations g) invoice bookkeeping VAT credit note h) network screen. hard disk memory i) questionnaire mailshot prospect advertisement j) bulk buying office supplies order delivery к) shareholder executive director non-executive director chairman l) course design student needs analysis timetable m) hot line telephone support complaint 24-hour service n) stock control lorry warehouse packaging о) contract patent copyright signatory

2.5 The most common verbs for describing structure are:

consists of is composed of

contains

is made up of

includes

is divided into

e.g. The company consists of five main departments.

The marketing department is made up of three units. The sales department is divided into two sections.

Other verbs frequently used to describe company organization include:

to be in charge of

to support or to be supported by

to be accountable to

to be responsible for

to assist or to be assisted by

e.g. The marketing department is in charge of the sales force.

The marketing department is responsible for advertising, sales promotions and

market research.

The five department heads are accountable to the Managing Director.

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