Susan Gates says that work experience for students

A enables them to decide what they want to do.

B provides industry with a flexible workforce.

C helps them to improve their job prospects.

28 What is Susan Gates’ opinion of the research work carried out in higher education?

A It ought to benefit the economy more.

B It is a direct result of links with business.

C It has made British companies more competitive.

Susan Gates thinks that small businesses

A want graduates who need little training.

B cannot attract as many graduates as large organisations.

C need graduates with specialist skills.

30 Susan Gates says that the worlds of business and higher education should try to A invest more money in research.

B share their expertise in more ways.

C improve the way they deal with change.

Test 3 LISTENING 40 minutes (including 10 minutes’ transfer time)

PART ONE

Questions 1—12

• You will hear three telephone conversations or messages.

• Write one or two words or a number in the numbered spaces on the notes or forms below.

• After you have listened once, replay each recording.

Conversation One

(Questions 1—4)

• Look at the form below.

• You will hear a man making a call about a delivery.

Telephone Message

To: John White

Date: 19/10/00

Patrick Fisher rang to say our new (1)__________________________________ would be delivered tomorrow. You need to tell Sarah Robbins, the (2)______________________________________________, where to (3)________________________________________ them.

Please phone Mr Fisher on (4)__________________________ if there are any problems.

Conversation Two

(Questions 5—8)

• Look at the note below.

• You will hear a man telephoning his personnel officer.

Message

Date: 12 November 00

From: Roshan Singh, (5)__________________ Department.

Message: He has received an interesting (6)_________________________________ and wants to discuss (7)_________________________________________

He has to reply by (8) _____________________________________

Conversation Three

(Questions 9—12)

• Look at the note below.

• You will hear a woman calling a company about a possible order.

TELEPHONE ENQUIRY RECORD

Caller: Julie Ventnor from Polareach Ltd

She’s interested in our (9)_______________________________

Requires details of our (10)_____________________________

Total monthly order: approx. (11)£____________________

Meeting on: (12) ___________________________________________

PART TWO

Questions 13—22

Section One

(Questions 13—17)

• You will hear five short recordings. Each speaker is saying what a manager must do to achieve success.

• For each recording, decide which is the most important action for that speaker.

• Write one letter (A—H) next to the number of the recording.

• Do not use any letter more than once.

• After you have listened once, replay each recording.

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