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The Pantomime Rule

The rules of English pub-talk regulate non-verbal as well as verbal communication – in fact, some of them actively prohibit use of the verbal medium, such as the pantomime rule. Bar staff do their best to ensure that everyone is served in proper turn, but it is still necessary to attract their attention and make them aware that one is waiting to be served. There is, however, a strict etiquette involved in attracting the attention of bar staff: this must be done without speaking, without making any noise and without resorting to the vulgarity of obvious gesticulation. (Yes, we are back in Looking-Glass land again. The truth of English etiquette is indeed stranger than even the strangest of fiction.)

The prescribed approach is best described as a sort of subtle pantomime – not the kind of pantomime we see on stage at Christmas, but more like an Ingmar Bergman film in which the twitch of an eyebrow speaks volumes. The object is to make eye contact with the barman. But calling out to him is not permitted, and almost all other obvious means of attracting attention, such as tapping coins on the counter, snapping fingers or waving are equally frowned upon.

It is acceptable to let bar staff know one is waiting to be served by holding money or an empty glass in one’s hand. The pantomime rule allows us to tilt the empty glass, or perhaps turn it slowly in a circular motion (some seasoned pubgoers told me that this indicates the passing of time). The etiquette here is frighteningly precise: it is permitted to perch one’s elbow on the bar, for example, with either money or an empty glass in a raised hand, but not to raise one’s whole arm and wave the notes or glass around.

The pantomime rule requires the adoption of an expectant, hopeful, even slightly anxious expression. If a customer looks too contented, bar staff may assume that he or she is already being served. Those waiting to be served must stay alert and keep their eye on the bar staff at all times. Once eye contact is made, a quick lift of the eyebrows, sometimes accompanied by an upward jerk of the chin, and a hopeful smile, lets the staff know you are waiting. They respond to these pantomime signals with a smile or a nod, a raised finger or hand, and perhaps a similar eyebrow-lift. This is code for �I see that you are waiting and will serve you as soon as possible’.

The English perform this pantomime sequence instinctively, without being aware of following a rigid etiquette, and never question the extraordinary handicaps (no speaking, no waving, no noise, constant alertness to subtle non-verbal signals) imposed by the rule. Foreigners find the eyebrow-twitching pantomime ritual baffling – incredulous tourists often told me that they could not understand how the English ever managed to buy themselves a drink – but it is surprisingly effective. Everyone does get served, usually in the right order, and without undue fuss, noise or argument.

Researching the pantomime rule (and the other unwritten rules of pub behaviour) was something of a test of my own ability to stand back from my native culture and observe it as a detached scientist. As a native pubgoer, I had always performed the pantomime ritual automatically, like everyone else, without ever questioning or even noticing its strange and complex rules. But to write the pub-etiquette book, I had to force myself to become a �professional alien’, even in my own local pub. It is quite an interesting (although somewhat disconcerting) mental exercise, to clear one’s mind of everything one normally takes for granted – and to scrutinise, dissect and question every detail of a routine which is almost as familiar, mindless and mechanical as brushing one’s teeth. When the little pub-etiquette book came out, some English readers told me that it was equally disconcerting to read the results of this exercise.


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