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Read a conversation between a front desk clerk and a hotel guest. Then answer the questions.

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Front Desk Clerk: Hello, sir. How may I help you today?

Guest (G): Hi. Can I exchange some money here?

Front Desk Clerk: Yes, sir.

Guest: Excellent! I really didn't feel like going all the way down to the bank.

Front Desk Clerk: No, there's no need for that. What type of currency would you like to exchange?

Guest: I have dollars. And, of course, I want euros. What's the rate these days, anyway?

Front Desk Clerk: It's 0.73 euros to the dollar.

Guest: Wow! The dollar was worth a lot more the last time I visited Europe.

Front Desk Clerk: Those are the current exchange rates, though.

Guest: Oh, I understand. So, what kind of a commission do you take?

Front Desk Clerk: We have a ten percent commission.

Guest: That's fair enough.

Front Desk Clerk: Also, you should know that we don't buy back any currency. So you should only exchange as much money as you think you'll need.

Guest: That's good to know. Urn, okay. I want to exchange two hundred dollars.

Front Desk Clerk: Okay, sir. I'll just need you to fill out this form and then you'll be all set.

Guest: Sure. Thanks for your help.

 

1. What is the dialogue mostly about?

A exchange rates for different currencies

В the benefits of traveler's checks

С the importance of buy back policies

D the details of a currency exchange service

2. What can you infer about the guest?

A He doesn't know where the bank is.

В Не always carries traveler's checks.

С Не has exchanged money before.

D He is visiting Europe for the first time.

Fill in the blanks.

Clerk: Hello, sir. How may I help you today?

Guest: Hi. Can I exchange some money here?

Clerk: Yes, sir.

Guest: Excellent! I really 1 _______ going all the way down to the bank.

Clerk: No, there's 2 _____ for that. What type of currency would you like to exchange?

Guest: I have dollars. And, of course, I want euros. What's the 3 ______ these days, anyway?

Clerk: It's 0.73 euros 4 __________

Guest: Wow! The dollar was worth a lot more the last time I visited Europe.

Clerk: Those are the 5 ______________________, though.

Guest: Oh, I understand. So, what kind of a commission do you take?

Clerk: We have a ten percent commission.

Guest: That's 6 __________

Clerk: Also, you should know that we don't buy back any currency. So you should only exchange as much money as you think you'll need.

Guest: That's 7 _____________ Urn, okay. I want to exchange two hundred dollars.

Clerk: Okay, sir. I'll just need you to fill out this form and then you'll be all set.

Quest: Sure. Thanks for your help.

 

Making Suggestions

Reading

Read the restaurant review from a magazine, and then choose the correct answers.

1. What is the purpose of the review?

A to criticize the restaurant's poor customer service

В to give information about the restaurant's meals

С to praise the restaurant's convenient location

D to give instructions on how to make several dishes

2. What is true about the smoked salmon dish?

A It is created with game meat.

В It is served as an appetizer.

С It is a house special.

D It is cooked with chestnuts.

3. What can we infer about Mr. Ashbury?

A He recommends wines of all price ranges.

В Не worked as a chef in the past.

С Не is a friend of the reviewer.

D He travels across the Atlantic often.

 

Restaurant Review


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