Samples of dialogues for the state exam

Samples of dialogues for the state exam

1. Reception guest in a hotel

- Good evening sir, good evening madam.

- Good evening, we have a reservation, the name's Bouvier.

- Could you spell that, please?

- B-O-U-V-I-E-R.

- Thank you. Bouvier, yes,... so that’s a double room with bath and balcony for three nights.

- That's right.

- Could you just sigh here, please?

- Yes, of course.

- Thank you sir, here’s your key. It’s on the fourth floor, room 401. I’ll call a porter.

- Thank you.

- Enjoy you stay.

2. Booking room in a hotel

- Good morning.

- Good morning. What can I do for you?

- I’d like to make reservation for my family for four nights from May 7.

- Could you tell us accommodation you would like to have?

- Yes, certainly. Four single rooms with private bathrooms.

- Just a minute. Let me see whether we have the accommodation available.

- Thank you.

- Yes we can reserve four single rooms from the 7th of May for four nights.

- Thank you. What the charge [ʧɑːʤ]?

- 400$ per night.

- Thank you very much. Good-bye.

- Good-bye.

3. Registration for an excursion.

- I've never been to Kiev.

- I’ll hope you’ll like it here.

-1 hope so too. I want to register for an excursion.

- Contact the receptionist. By the way, you can find free leaflets and brochures on hotel lobby.

Make your choice and go to the reception desk.

- Thank you very much.

- Not at all.

Reservation for an excursion

Mrs. Green: Good afternoon. What can I do for you?

Hotel Clerk: This is my first time in Kyiv. / I’ve never been to Kyiv. I’d like to reserve [rɪ'zɜːv] an excursion [ɪks'kɜːʃ(ə)n].

Mrs. Green: What kind of the excursion would you like to reserve? By the way, you can find free leaflets and brochures ['brəuʃəs] on tours in hotel lobbies.

Hotel Clerk: Thank you very much.

Mrs. Green: I’d like to reserve a walking tour around Kiev.

Hotel Clerk: Fine. What sights are you interested in?

Mrs. Green: I am interested in history and architecture of your city. So I’d like to see the famous museums and cathedrals of Kyiv.

Hotel Clerk: Great. When could you go to the excursion?

Mrs. Green: Is next Sunday OK?

Hotel Clerk: Just a minute. Let me see whether ['weðə] we have the excursion next Sunday. Yes, we have a group excursion for English speaking people. A few places left. Will you join it?

Mrs. Green: Yes. I will. What’s the charge [ʧɑːʤ]?

Hotel Clerk: 10$ an hour.

Mrs. Green: What will it come to all in all скільки це все буде коштувати?

Hotel Clerk: As a rule, the excursion lasts about three hours. One such excursion costs [kɔsts] 30$.

Mrs. Green: Thank you.

Hotel Clerk: You are welcome. I hope you’ll enjoy it.

4. Currency Exchange

- Good afternoon.

- Good afternoon, ma’am. What can I do for you?

- Show me the way to the banking office, please.

- Yes ma’am. Follow me, please. It’s in the main lobby.

- Can I cash American traveller’s check?

- Certainly, ma’am.

Currency Exchange

Tourist: Good morning. Does anyone here speak English?

Hotel Clerk: Good morning, sir. I speak a little English.

Tourist: Where can I change some dollars?

Hotel Clerk: The currency exchange is next to the reception desk.

Tourist: Thank you very much.

Hotel Clerk: Not at all.

Cashier: May I help you?

Tourist: Yes. What’s the buying rate for euro?

Cashier: 1.15 U.S. dollars to the euro.

Tourist: Okay. I’d like to change some euro into US dollars, please.

Cashier: Sure. How much would you like to change?

Tourist: Six hundred euro.

Cashier: Very good. May I see your passport?

Tourist: Here you are.

Cashier: How would you like your bills?

Tourist: In fifties please.

5. - Can you tell me where the gift shop is, please?

- Certainly, sir, the gift shop is in the basement ['beɪsmənt], in fact there are several gift shops.

Take the lift to the basement, and when you go out of the lift turn right, and you’ll see them on your right.

- Thanks.

Buying national souvenirs / Buying souvenirs

Mr. Brown: Good afternoon. Sorry to trouble ['trʌbl] you.

Hotel Clerk [klɑːk]: Good afternoon, sir [sɜː] / Ms [mɪz] (married or single), Mrs. ['mɪsɪz] (married), Miss [mɪs] (single).

No trouble at all. I’m at your service ['sɜːvɪs].

Mr. Brown: I want to buy souvenirs [ˌsuːv(ə)'nɪəs] for my people рідні, родичі; батьки.

Will you advise me where can I buy suitable ['s(j)uːtəbl] souvenirs for them?

Hotel Clerk: I think, you won’t have any difficulty. If you want to buy souvenirs, you can find them in Andreevsky Descend. It’s within a few minutes’ walk from ‘Kontractova’ metro station. You will find lots of knick-knacks ['nɪknæks], ceramic [sə'ræmɪk] vases [vɑːzis], wooden plates, spoons, wooden dolls, flasks /fla:sks/, maces [meɪsis], national embroidered [ɪm'brɔɪdəd] shirts [ʃɜːts], rysniki – embroidered Ukrainian towels ['tauəls] there.

Mr. Brown: Thank you very much.

Hotel Clerk: That’s all right. Good luck with buying souvenirs!

Mr. Brown: Hello, how much are the wooden dolls / trays [treɪs]?

Street vendor ['vendɔː] / sales clerk: It depends on their size. These, 100 hryvnas, these are bigger, they cost 200 hryvnas, the largest, 300 hryvnas. They are handmade. These are the last ones left.

Mr. Brown: Well, then... this wooden doll with yellow flowers, please. Could you sell it for 70 hryvnas?

Street vendor: Okay, anything else? We also have T-shirs / national embroidered [ɪm'brɔɪdəd] shirts [ʃɜːts], take a look, please.

Mr. Brown: How much does it cost?

Street vendor: 400 hryvnas.

Mr. Brown: Would you sell it for 350?

Street vendor: Sorry, the prices are by the manufacturer [ˌmænjə'fækʧ(ə)rə]. We can’t bargain ['bɑːgɪn] here. What size do you need?

Mr. Brown: Let me see, just a minute. Size 42 if I’m not mistaken.

Street vendor: This is just the size you need.

Mr. Brown: OK, I’ll take the embroidered shirt and the wooden doll. Do you have a package for them?
Street vendor: Sure, no problem. Anything else?

Mr. Brown: No, nothing else, thank you! How much should I pay?

Street vendor: 70 hryvnas, plus 400 hryvnas. That makes 470 hryvnas.

Mr. Brown: May I pay in dollars?

Street vendor: Yes, of course.

Mr. Brown: Here are 60$.

Street vendor: Here’s your change [ʧeɪnʤ]. Thank you for your purchase ['pɜːʧəs]! Goodbye!

Mr. Brown: Goodbye!

6. Laundry ['lɔːndrɪ] service.

- Could you help me, please?

- Certainly, ma’am.

- I have some laundry.

- Our hotel runs a special laundry service for our guests.

You can have laundry done and your clothes pressed. The maid who does your room will also take your washing.

- Thank you.

- Not at all.

At the laundry

Mr. Brown: Could you help me, please?

Chambermaid: Certainly, sir / Ms [mɪz]. At your service.

Mr. Brown: I have some laundry. Please wash this shirt [ʃɜːt] / (a pair of) trousers ['trauzəz] / blouse [blauz]. Be careful and don’t wash it (trousers - them) in hot water, it (trousers - they) will shrink.

Chambermaid: Don’t worry. I’ll wash it in lukewarm [ˌluːk'wɔːm] / warm water.

Mr. Brown: Fine, thank you. When can I have it back? / When will it be ready?

Chambermaid: I think we can manage it by tomorrow / in an hour’s time.

Mr. Brown: Well. Thank you. I’d like to have it before noon.

Chambermaid: Very good, sir. Anything else I can do for you?

Mr. Brown: No, that will be all. Thanks a lot.

Chambermaid: That’s all right.

7. Buying Newspapers

- I wonder if there is the Newsstand in the hotel.

- The Newsstand is on the ground floor.

- Is it in the lobby? I believe I can buy an English newspaper there.

- Yes, of course. They sell both Ukrainian and English newspapers and magazines.

- Thanks a lot.

- Not at all.

8. At the Clothes and Shoe-Repair Shop

- Good morning.

- Good morning. What can I do for you?

-1 want to get my suit [s(j)uːt] cleaned and my boots mended and polish.

- Yes, sir. The repair-shop and cleaner's are open now. I’ll see to it - я потурбуюсь про це. Don’t worry, sir.

- Thank a lot.

- Not at all.

9. At the restaurant

- Good afternoon, sir. How many are you?

- We are two.

- Take your seats at the table on your right. It's vacant. Here is a menu. Make your choice.

- Let me see. Bacon and egg, marmalade, batter, toast, juice and coffee for me.

And fresh cabbage salad, mead, potato, soup, orange juice and black coffee for madam.

- Ok. Wait a minute... here you are.

- Thank you.

- You are welcome. Good appetite.

10. Checking out.

- We’re checking out tomorrow morning. Please, make out the bill.

- Just a moment, ma’am. Here’s your bill.

- Where’s the cashier desk.

- It's next to the currency exchange.

-Will you send our luggage down?

- Certainly, ma’am. Did you enjoy staying at our hotel?

- Oh, yes.

11. Buying tickets for a plane.

- I believe my tickets are ready. My name is Taylor.

- That’s right sir, here you are. Can 1 help you?

- I think you can. What time is the flight to Paris?

- What the number of the flight?

-283.

- You have enough time. The flight is at 3 p.m.

- Thank you. Could you tell me, can I take this bag as a hand baggage?

- Certainly, you can.

-When the boarding for flight № 283 begin?

- At 2 p.m., sir.

- When is the plane due [djuː] очікуваний in Paris?

- At 6 p.m.

- Thank you.

- You are welcome.

(The train is due in London at 5 a.m. - Поезд должен прибыть в Лондон в 5 утра.

I must go, I am due at Mr. B.'s at seven o'clock. - Я должен идти, мне нужно в 7 часов быть у мистера Б.)

12. Buying gifts (national souvenirs)

- Can you tell me where the gift shop is, please?

- Certainly, sir, the gift shop is in the basement, in fact there are several gift shops.

Take the lift to the basement, and when you go out of the lift turn right, and you’ll see them on your right.

- Thanks.

13. At the drugstore

1) Chemist / pharmacist: Нello. Can I help you?
Customer: Could you recommend me something for a headache, please?
Chemist: Sure. I would recommend you some new aspirine. Well, it’s for temporary ['temp(ə)r(ə)rɪ] relief [rɪ'liːf] of pain. But you should know the reason of your headache.
Customer: Yes... Don’t you have a painkiller?
Chemist: Yes, we have! We’ve plenty of them. But without a doctor’s prescription you can’t have it.
Customer: OK. Give me some solvable ['sɔlvəbl] Theraflu / UPSA! I’ll have to see my doctor anyway. Here you are my money.
Chemist: Good. That’s your change [ʧeɪnʤ]. Get better!
2) C: Can I help you?
D: Could you give me something for a toothache?
C: I would recommend you Tylenol. It’s for temporary relief of minor ['maɪnə] pain.
D: Don't you have a painkiller?
C: We’ve plenty of them. But without a doctor’s prescription you can’t have it.
C: Okay. What’s to be done? Please give me Tylenol, extra-strength-50 capsules ['kæpsjuːls]. I’ve to see my dentist anyway.

3) A: Good morning. Can I help you?

B: Could you give some pills for a cold. The patient has a fever.

A: You can buy an antipyretic [ˌæntɪpaɪ'retɪk] / anti-fever and instant ['ɪn(t)stənt] tea for colds.

B: I’ll take both.

A: It costs 50 grivnas.

B: Thanks. Bye.

A: Have a nice day.

14. Ordering dinner in to the room

- Good morning.

- Good morning.

- Excuse me, I want to order dinner in my room.

- Ok, sir. What would you like for dinner?

- One roast chicken and one roast beef яловичина / говядина and cup of tea.

- Wait a minute, your dinner will be put up организовывать in your room in some minutes.

- Thanks very much.

- You are welcome.

15. How can I get to the Opera House

- Excuse me, how can I get to the Opera House?

- Oh, it’s within walking distance of the hotel.

Go straight ahead to Franko Street and then turn to the left. It’s about 10 minutes’ walk from here.

-Thanks a lot.

- Not at all.

Дата добавления: 2015-09-30