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SERVICE BLUEPRINT FOR RESTAURANT | |
Physical Evidence | |
Customer Actions | |
Onstage/ Visible Contact Employee Actions | |
Contact/ Invisible Contact Employee Actions | |
Support Processes |
Дата добавления: 2015-09-29; просмотров: 29 | Нарушение авторских прав
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Part I. Day 1st/october,19,saturday | | | Skull Fist Heavier than metal 2010 |