You are now ready to chat with Prashant.

You are now ready to chat with Prashant.

Prashant Thanks for contacting EA Customer Experience, my name is Prashant. How may I assist you today?

you hello i need your help

Prashant Sure.

you could you combine two my own accounts in one?

Prashant I'll be glad to help you.

you 1.e-mail

you 2.e-mail:

Prashant Yes you can merge two accounts.

you and i need transfer the games from to

Prashant I am sorry to say that game transfer cannot be possible.

Prashant You can merge bot the accounts.

Prashant But the games are on the both accounts.You just use the one's account email to login both accounts.

you and all the games will be on one account or not?

Prashant No.

you it will be just two accounts where i and write one e-mail (of main account) for signing to second? or how?

Prashant And access to the following titles will also be lost

Prashant FIFA 13
Battlefield 3
Mass Effect 3
The Sims 3 (Mac and PC)
Battlefield Heroes
Battlefield Play4Free
Battleforge
Need for Speed Most Wanted
Need for Speed World
Lord of Ultima
Dragon Age 2
EA Sports Season Ticket
Star Wars: The Old Republic

Prashant yes.

Prashant You have to enter the one email to sign in to another.

you ok. i wanna to try.

Prashant Thank you.

Prashant I would be happy to help you with your account merger request. However, there are technical risks associated with such transfers. You may lose your game status and progress, items purchased and/or earned in your games as well as content that you might have associated with one or both accounts. Once I perform the account merger, it is irreversible. If items, game progress and/or content is lost during the account merger process, the system will unfortunately not have record of them. This will prevent us from being able to recover them and refunds are not available.

you ok. i know. start please

you what information do you need?

Prashant May you please tell me the answer to the security question attached to your account?

Prashant Моя любимая кошка? кто она?

you yeas can. just wait.

You oh... God... they did that. what i was scared

You they hacked my account

you and change the security question. i can't say you that

Prashant Are you have access to the email id?

you i must try

you no...(oh... please help me... i can lost my game!

Prashant Okay no problem.

Prashant May you please tell me your origin id?

you yes i can. i can tell you id, date of birth, date of registration and other

you origin id is DonGeogeO

Prashant Thank you.

Prashant May you please tell me your Date of birth?

you date of birth: 26 of August 1988

Prashant Thank you.

Prashant May you please tell me the name of any three games on your account?

you nfs world, dead space 3 and fifa world

Prashant Thank you.

Prashant May you please tell me the game code of any of the games?

you oh...i meybe habe on one coupon... wait please, ok?

Prashant Sure.

You cod here we go

You it is dead space 3

Prashant Thank you.

Prashant Now I am going to change your email id?

you please change e-mail an secret question....

Prashant May you please tell me the new email id?

you new e-mail:

Prashant I am sorry to say that the email id exists on another account.

Prashant May you please tell me the fresh one?

you oh... it is my third

you okey, wait please

you

you try that

Prashant Thank you.

you got that?

Prashant I have changed your email id?

Prashant yes

Prashant Changed

you yes. change e-mail on

you thanks

you please change the secret question

Prashant Sure, May you please tell me the security question

Prashant?

you it sounds that: Please, tell me the name of your favorite cat?"

you the answer:

Prashant Thank you.

Prashant I have changed it

you yeah. thanks You =) and now we can combine two accounts?

Prashant I wish to inform you that you have to wait for atleast 24 hours to merge the accounts.

you yes, i am ready

you please, merge and

Prashant As the changes in the account can be updated in the database in 24 hours.

you and main e-mail must be

Prashant May you please tell me the security question attached to the account?

Prashant Имя кота

you that i sign trought in two accounts, okey?

you yes sure

you

Prashant Okay.

Prashant Thank you.

Prashant I have verified your both the accounts.

you merged?

you oh... sorry. i got

you now, please wait

Prashant I am sending your request to our senior team.

Prashant As due to tool limitation we are not authorize to merge the request.

Prashant They will contact you through email in few days.

Prashant Is there anything else that I can help you with?

you so, thet is that my accounts will be marget in 24 hours

you?

you and i will sign in trought?

Prashant Yes.

Prashant I cannot give you exact time.

Prashant Depends on the flow of customer's requests.

Prashant Please wait for few days.

Prashant Your request will be completed.

you okey. now i thank you so much because you helped me to destroy the enemies, who wanted to stolen my accounts. really thanks =)

you god bue =)

Prashant I'm glad that I was able to help you. It wouldn't have been possible without your co-operation.

Prashant Thank you for contacting EA. I appreciate your time. Have a great day.

Prashant Now please end the chat by clicking end chat button.

you and you have a great day =)

Prashant Thank you.

Prashant you too

Дата добавления: 2015-11-05