Full Name: Oleksandra Myronivna Zhyliuk

R E S U M E

PERSONAL PARTICULARS

Full Name: Oleksandra Myronivna Zhyliuk

Nationality: Ukrainian

Race: White

Gender: Male / Female

Date of Birth: 25/04/1988

Height: 164 cm Weight: 63 kg

Language (Spoken & Written): Ukrainian, English, Russian Highest Education: Master degree

EDUCATION BACKGROUND ( Please name in order of institutions attended with all relevant certificates attached)

From To Institution Attended Qualification Obtained

2010 2011 Ivano-Frankivsk Management Master degree

Institute of Ternopil National

Economic University

2007 2010 Ivano-Frankivsk Management Bachelor degree

Institute of Ternopil National

Economic University

2003 2007 Ivano-Frankivsk commercial Junior specialist

technical school

OTHER QUALIFICATIONS/AWARDS

From To Institution Attended Qualification Obtained

COMPUTER KNOWLEDGE (If any)

Advanced (old) user (Microsoft Office, Mozilla Firefox, Thunderbird, Opera, Nero, Skype)

SPECIAL SKILLS (if any)

Cooking

WORK EXPERIENCE (Starting with present or recent employment)

Position	Fitness instructor, manager
Company’s name	Fitness club FitCurves
Year/month / City / Country	12/2011 - now
Responsibilities(describe)	Instructing in fitness issues and working on simulators; Helping women in reaching their aim to lose weight and become healthy; Attracting new clients; Receive and make phone calls. Put data into client’s data base Manage the work of the team

Position	Receptionist
Company’s name	Cottage complex “Fomych”
Year /month/ City / Country	8/01/12-11/25/12 Ivano-Frankivsk region, Polianytsia
Responsibilities(describe)	Serving hotel clients - receiving and registration clients, accommodation in their rooms. • Organization of customer service - providing maximum comfort and additional services (phone calls, meals, transportation, etc.). • Overseeing the timely preparation of rooms to receive those who arrive at the hotel, cleanliness in the hotel, a regular change of linen in the rooms, preservation of property and equipment. Documentation and billing.

Position	Hostess
Company’s name	Stanislavskiy Dvir
Year/month/ City / Country	8/01/11-7/01/12 Ivano-Frankivsk
Responsibilities(describe)	· Take telephone reservations, greet customers, take their coats and other accessories to the coat check · Seat guests while being aware of server sections and guest to server ratios in order to ensure a smooth and enjoyable dining experience for guests · Be able to answer questions and have thorough product knowledge of your menu and establishments policies and services · Provide courteous & efficient customer service to guests · Support your food and beverage team · Efficiently complete team duties as assigned · Manage dining reservations, cashier & cash reconciliation duties.

Position	Head Housekeeper
Company’s name	The Skylark Beach Inn
Year /month/ City / Country	06/2010 – 09/2010 Old Orchard Beach, Maine, USA
Responsibilities(describe)	Meeting guests and showing rooms; Issuance of keys and settlement; • Housekeeping and preparing them for settlement of guests; • Laundry; • Organization of warehouse and inventory; • Checking the quality of maids work.

Position	Housekeeper
Company’s name	The Skylark Beach Inn
Year /month/ City / Country	05/2009 – 09/2009 Old Orchard Beach, Maine, USA
Responsibilities(describe)	Cleaning rooms and preparing them for the guests settlement; • Laundry; • Organizing of cleaning supplies storage; • Improving communication skills in English; • Acquiring the experience of free communication.

Дата добавления: 2015-11-05