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Educational discipline“ Psychology of Business Intercourse»



Educational discipline “ Psychology of Business Intercourse»

Module control work

Variant 1

 

1. Give, please, the definition of the next terms: intercourse, personality.

2. Compare, please, the content of terms: character and temperament and describe it’s connections with business intercourse.

 

3. Choose the correct answer.

 

I – consept of personality i s:

 

a) system of self-esteems;

b) the situation in the society;

c) specific spiritual abilities and qualities;

d) conscious cognitive perception and themselves evaluation by individuum.

Answer: _________________.

 

4. Describe, please, sanguine temperament type and it’s communicative potential.

5. Define, please, the influence of professional needs (from A.Maslow's hierarchy of professional motivation) on effectiveness of business intercourse.

 

6. Demands of using language and distanсе in the business intercourse.

 

7. Propose one example of professional conflicts and choose strategy of it’s regulation.

 

 


Module control work

in Psychology of Business Intercourse

Variant 2

 

1. Give, please, the definition of the terms: сommunication and transaction.

 

2. Compare, please, terms personality and individuality.

 

3.Choose the correct answer.

 

Cognitive dissonance is:

e) system of information encoding and decoding;

f) building a common strategy of interaction between the partners;

g) state of discomfort caused by contradictory information;

h) analysis of elementary units of intercourse.

Answer: _________________.

4. Describe, please, choleric temperament type and it’s communicative potential.

 

5. Choose most effective styles of business intercourse and give 1 example of ritual style.

 

6. Demands of using gestures and eye contact in the business intercourse.

7. Propose one example of professional conflicts and choose strategy of it’s regulation.

 

 


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