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Pre-intermediate (business)



PRE-INTERMEDIATE (BUSINESS)

GRAMMAR and VOCABULARY

Choose one of the following options:

 

1. We accept __________ for the damage.

B

a) competition

b) responsibility

c) order

2. -Ms Watson is absent. You can speak to our manager.

-I__________ to see Ms Watson.

B

a) had prefer

b) would prefer

c) will prefer

3. Do you want __________ Business Class?

B

a) flying

b) to fly

c) have flown

4. I am ready to work __________.

B

a) uptime

b) overtime

c) above time

5. I am going __________ a car.

 

a) hiring

b) have hired

c) to hire

C

 

6. How long __________ in Tokyo?

C

a) has he been being

b) has he being

c) has he been

 

7. I gave the waiter __________.

A

a) a 4$ commission

b) a 4$ tip

c) a 4$ fees

 

8. Can you tell me what __________?

B

a) is the code for Moscow

b) the code for Moscow is

c) is Moscow’s code

9. I’m very interested __________.

A

a) in selling

b) of selling

c) with selling

10. __________ I have another cup of coffee?

B

a) Should

b) Can

c) Will

11. People are living longer than they __________.

B

a) got used to

b) used to

c) are using to

12. Sweden has the highest tax __________.

C

a) races

b) rats

c) rates

13. How __________ work have we got?

B

a) much

b) many

c) lots

14. Stop all ___________ on advertising.

B

a) saving

b) spending

c) standing

15. The advertising campaign will__________ younger customers.

B

a) promote

b) target

c) access

16. The Friday evening flight is always full so you __________ book well in advance to be sure of getting a seat.

a) should b) need c) will

A

17. Unfortunately, we can’t give you __________ information about the new product. We’ve only got __________ details and __________ diagrams.

a) lots of; little; a lot of b) much; a few; some c) some; any; few

B

18. The company’s profits rose __________ 10% last year.

a) to b) ----- c) by

 

19. The new technology is good, but the company needs a lot of __________ to develop it.

a) opportunity b) potential c) funding

 

20. It is difficult for companies to set the price of a product. A __________ price may help __________ sales, but it also __________ the profit margin. As a result, the company may have to cut costs to keep prices __________.

a) higher; increase; reduces; down b) lower; decrease; increases; up c) lower; increase; reduces; down

 

21. If you __________ fully satisfied with this product, we __________ you money.

a) won’t be; shall refund b) will be; shan’t refund c) are not; will refund

 

22. People on the trainee scheme have no work __________, just a university qualification.

a) CV b) experience c) application

 

23. If electric cars __________ so many disadvantages, more people __________them.

a) didn’t have; would buy b) don’t have; would buy c) won’t have; will buy

 

24. The company __________the market leader for three years now.

a) was b) is being c) has been

 

25. I apologize __________ sooner.

a) not reply b) not for replying c) for not replying

 

26. I look forward __________ you next month.

a) for meeting b) to meet c) to meeting

 

 

 

 

 

READING

Read the article and complete each gap (1–5) with one of these words (a–e).

a) messages

 

b) newspaper

 

c) warning

 

d) information

 

e) industries

 

 

Message on sensitive e-mails is not getting through

When new employees start at Goldman Sachs, one of the first things they are told is that they should not put anything in an e-mail that they wouldn’t want to read in the __________1. Don’t complain about colleagues. Don’t discuss sensitive deals. Don’t say bad things about the competition. If you want to do those things, they are told, use the phone or talk to someone in person.

The same __________2 has been repeated across the corporate world for years, but the message never seems to get through. Sensitive e-mails and instant messages continue to turn up in public.



It seems that no matter how often they are told, employees continue to see workplace e-mails as casual, private exchanges that no one else will read. The ePolicy Institute, which conducts research and advises companies, recently, carried out a survey of 416 companies. The survey showed that only 42 per cent of companies conduct any formal training regarding e-mail usage. Instead, they rely on written policies that are often not read.

Simply telling workers to be more careful is not enough. Some companies are now using advanced software that can block potentially embarrassing messages from leaving a corporate system.

Proofpoint, an electronic security company, offers software that monitors __________3 as they arrive and depart to detect potentially dangerous words or phrases. Keith Crosley, Director of Market Development for Proofpoint, says heavily regulated __________4, such as financial services and health care, are among his company’s best customers. Kawasaki Motors uses the software to make sure no one leaks its motorcycle designs. The software ensures that personal data such as credit-card numbers and medical histories are encrypted and monitors the disclosure of confidential corporate __________5.

‘Our systems can be trained,’ Mr Crosley says. ‘You can show it examples – “Here are my new car designs. Here is my internal phone list” – and not let those messages go out.’

The problem is that the software can occasionally block important e-mails that are not sensitive. ‘Customers are not very tolerant of that problem,’ Mr Crosley says.

 

 

Choose the best answer to each question

6. There are several kinds of sensitive information that shouldn’t be included in e-mails. Which one doesn’t appear in the article?

a) complaints about people you work with

b) trade secrets

c) employees’ names

d) bank-account details

e) credit-card details

 

7. If they want to discuss sensitive deals, Goldman Sachs employees are told not to …

a) use the phone.

b) use e-mail.

c) talk to a person inside the company.

 

8. According to an ePolicy survey, most companies …

a) use special software to block sensitive messages.

b) organise training programmes to instruct employees how to use e-mail.

c) send only written instructions about using e-mail.

 

 

9. Proofpoint is …

a) a kind of software that monitors e-mails.

b) a company that specialises in electronic security.

c) an institute that advises companies on security.

 

10. Which word is used in the article to mean the same as ‘sensitive’?

a) casual

b) instant

c) embarrassing

 

 

 

 

 

WRITING

 

You are going to visit a client company in Toronto next week. Write a reply to the following e-mail. Write about 80 words.

To:

From: Greg Saunders

Subject: Your visit next week.

 

Dear …

I am attaching a programme for your visit next week. Please let me know if there is anything you would like to add.

If you could also tell me your flight number and arrival time, I will arrange for our driver to meet you at Toronto airport and take you to your hotel.

We are all looking forward very much to meeting you next week.

Best regards,

Greg


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