Country & City of residence

CV

Position applied for
Personal Data
First & Last name	Oksana Kurinna
Nationality/ Gender	Ukrainian	female
Country & City of residence	Ukraine	Kiev
Date & Place of birth	November 9, 1987	Shpola town, Cherkasy region, Ukraine
Age/Height/Weight
Status/No. Children & Age	No married	No children
Phone (Home/Cell)	[phone]
E-mail	[e-mail]
Skype	Oksana_Kurinna
No. Passport/Expiry	ЕА614837	21.01.2018
Driving license/Expiry	-
Health (chronicle diseases, serious problems)	-
Visited UAE/Israel (purpose of visit)	-
Criminal Status (convicted)	-

Emergency Contact
First & Last name	Liudmyla Kurinna
Relationship	Sister
Phone (Home/Work/Cell)	[phone]
E-mail / Skype	liudmyla-4

Language

Written

Spoken

Understanding

English

+

+

+

Russian

+

+

+

French

German

Italian

+

+

+

Ukrainian

+

+

+

NOTE: Evaluate each skill of the language known (Written, Spoken, Understanding) within the scale from 2 to 5 and mark with + or any other relevant sign on the opposite side of each language.

2 - Average, not at ease communicating	3 - Good, can have a basic discussion
4 - Pretty fluent, comfortable and at ease	5 - Fluent, with excellent vocabulary

Computer knowledge: МS office (MS Word, MS Excel, MS PowerPoint, MS Access, MS Paint), MS Outlook Express, Internet, Lotus Notes, LIGA “zakon”, ODB Zoo, 1С, ABS B2 Kiev, SAP AMP, SAP BSP, Bars Millennium, Clear Quest

Other skills: Swimming

Education Institution name, (other courses)	Specialization (degree)	Month & Year of registration & graduation	City/ Country
Cherkasy Institute of Banking of the University of Banking of the National bank of Ukraine	master’s degree in Banking	5.5		Cherkasy, Ukraine
Kuratorium Wirtschaftskompetenz fur Europa e.V.	European Business Competence Licence in the scope of “Business Objectives and Management Ratios”, “Accounting”, “Costing and Pricing”, “Business Law”.			Kiev, Ukraine

Work Experience all work experience, including internship, volunteer, summer work, diploma practice, etc.
Position	Office manager, later Head of Administrative Department
Company’s name	ETF JSCB “Slavytich”
Period (M/Y) / City&Country	2006-2009	Cherkasy	Ukraine
Responsibilities (describe)	- greeting and dealing with clients and visitors to office; - arranging appointments; - monitoring and classifying all incoming and outcoming documents and information; - handle correspondence, make appointments, and carry out administrative tasks; - providing customer support including foreigner customers; - assigning with solving foreign customers' problems and registering requests; - keeping records, and doing general clerical work for Management Board. - translation current documentation, annual reports, financial statement and reports from Russian/Ukrainian into English; - resolving administrative problems; - organizing and supervising Administrative Department work.

Position	waitress
Company’s name	Wall Street, bar
Period (M/Y) / City&Country	2009-2010	Cherkasy	Ukraine
Responsibilities (describe)	- serving people with food and drink - advising in dish choice - serving customers at their tables - taking orders - serving dishes - arranging and cleaning tables, - handling the payment of checks

Position	bank teller
Company’s name	PJSC PrivatBank
Period (M/Y) / City&Country	2010/ Cherkasy/ Ukraine	Cherkasy	Ukraine
Responsibilities (describe)	- providing cash operations; - handling, processing and servicing of clients’ transactions - accepting cash from customers - accepting settlement and cash documents which have been received from the clients and inputting them into the operational system; - dealing tactfully and efficiently with demanding customers; - accepting payment documents, conduct their accuracy check; - cross selling bank and financial services; - writing reports and correspondence.

Position	Customer service Specialist
Company’s name	American call-center
Period (M/Y) / City&Country	2010-2011	Kiev	Ukraine
Responsibilities (describe)	- active search for partners, «cold» calls; - updating the base of partners (legal entities), work with the «warm» base; - maintaining a long-term cooperation with partners of the company; - analyze the needs of the business (partners) and the preparation of business offers; - support partners at all stages of cooperation: working conditions of the transactions, contract, documentary support of transactions; - assignment of unresolved cases to the next line of support; - working with the CRM-system (including the information about the partner, the control stage of interaction, reporting). - following customer service standards.

Position	Sales specialist
Company’s name	PJSC UniCreditBank
Period (M/Y) / City&Country	2011-2012	Kiev	Ukraine
Responsibilities (describe)	- new account development and drawing the new customers; - consult clients and potential customers of the Bank; - provide the highest level of service for the clients of the Bank; - selling full range of banking products/services, cross-selling; - conduct in accordance with the laws the of Ukraine the identification of clients; - ensure updating of customer information, including but not limited to the information, required anti-money laundering system; - opening, closing, block and freezing of the accounts of the physical persons and legal entities – residents and non-residents; - accept financial and settlements document from physical persons and legal entities; - provide the administration and maintenance of the accounts and related service; - agreement preparation; - perform functions and duties of the Head of the Branch in case of his/her absence.

Position	Personal Financial Advisor
Company’s name	International center of the JSC UkrSibbank
Period (M/Y) / City&Country	2012-2013	Kiev	Ukraine
Responsibilities (describe)	(dealing with international companies, non-resident investors, foreign representatives, their departments) - provision of information on demand of the clients and potential clients; - selling full range of products and services to the international companies, non-resident investors, foreign representatives, their departments and VIP clients such as ambassadors etc; - control and verification of the client’s information; - monitoring competitor performance and market trends; - financial analysis (statement and accounts analysis); - execution of functions of a yield manager; - further support and maintenance of the client portfolio; - holding meetings and presentations at companies’ top-management level.

Position	Senior Manager
Company’s name	JSC Nadrabank
Period (M/Y) / City&Country	2013-2015 /Kiev/ Ukraine	Kiev	Ukraine
Responsibilities (describe)	- providing corporate banking service for the corporate customers and group of companies at the highest level; - fulfilling continuous analysis of clients to study their activities for determining clients' needs; - drafting legal documents, commercial contracts and preparing commercial offers; - financial analysis as well as statement and accounts analysis, analysis of corporate cash flows, analysis of indices dynamics, competitive analyses, cost-benefit analysis; - preparing, submitting and protecting loan applications at the Credit Committee; - provide various operations and products of corporate business; - project management; - conferencing; - providing information to the management board, external Supervisory authorities, internal and external audit; - conducting meetings and negotiations with business partners and clients.

Position	Waitress and bartender at PASSION yacht (De Luxe class)
Company’s name	Tuna-Marin
Period (M/Y) / City&Country	April 2015- August 2015	Manavgat	Turkey
Responsibilities (describe)	- mixing and serving drinks at a bar - serving people with food and drink - keeping area clean and tidy - serving VIP customers at their tables and totally yacht saloon

I Oksana Kurinna confirm all the provided information is true and correct.

Please submit CV to: [e-mail]

Дата добавления: 2015-11-04