Module 3.2, Autumn Semester, 2012, Finance Faculty.

Student’s Profile

Module 3.2, Autumn Semester, 2012, Finance Faculty.

Subject: “Business English” Course Teacher:________________

Student’s Name:________________________________________ Group:______________

Please note, that the tasks submitted later than the deadline stated below are not subject to rating/assessment.

Deadline week

Task / Activity

Rating
max. score	your score

Teacher’s confirmation

B. U.2 Customer support

B 2.3 Asking questions and giving instructions

Roleplay p.23

ST: Subject background U. 2 Customer support

B 2.1 About business “At the end of the line” (discussion), p.19

ST: Customer RelationshipsU5 pp.28-31

Group presentation

“Golden rules of customer service” p. 21

B 2.4 Speaking Roleplay p.25,ex.9

BVU units 8,17,19, 48,49,50 (test)

B 2.5 Writing: Formal and Informal Correspondence р.27, ex.2

BVU units 51,52

B 2.6 Case study Solving problems Grouppresentation p.29 ex.8

Module Test

12-17

Module 2 pass: Questions 1-7

Exam questions on the topic: Question 1

Exam questions on the topic: Question 2

Tasks for extra score:

Supplementary Articles

Supplementary Activities

Module maximum score

Module pass

B - The Business Intermediate

BVU - Business Vocabulary in Use Intermediate

ST – Supplementary texts

Дата добавления: 2015-11-04