Fortune landmark Hotels - aiesec ahmedabad, india

Fortune Landmark Hotels - AIESEC AHMEDABAD, INDIA
Earliest Start Date 10.03.2013 Latest End Date 10.09.2013
Job Description
Department the intern will be working	Guest Relation / Front Office
Job Description1	a. To help and assist the Front Office Manager in organising and running the department b. To be warm, friendly and courteous to guests c. To supervise the reception counter d. To have detailed information regarding arrivals and room requirements e. To check all VIP rooms f. To initiate action on all mail coming into the department
Job Description2	g. To initiate action on all group bookings and block rooms in the reservation register h. To maintain appropriate guest history records i. To greet guests on arrival and provide Hospitality
Job Description3	j. To report on a weekly basis, all views, suggestions/ comments of guests’ met k. To assist guests immediately if they have any problems with the services provided by the Hotel
Job Description4	l. To pay special attention to special requests on rooms, services and complaints of house guests m. To ensure proper compliance with the unit and corporate policies with regard to lobby administratn
Job Description5	n. To render assistance to the front office cashiers and the night auditor o. To keep constant contact with related departments such as housekeeping, engineering, F&B service and others.
Job Description6	p. To keep a check on guest elevator services and ensure their smooth operation q. To handle all incoming telephone calls as per standards instructed AND MUCH MORE...
Measurable results expected from the intern	• Personal grooming and etiquette • Multifunctionality • Self motivation • Positive attitude • Eye for detail
Preparation required from the intern before arrival	Study about the Hotels and Their Network
Details on the Working Conditions	Computer Internet Access
Learning points that the intern might obtain during the internship	1. TO manage and handle guests 2. Hotel Management. 3. Operating Structural Stretagies 4. Food and Beverages Department Care. 5. Working in a Huge chain of hotels and Immense Personal Growth in Communication Skills.
Additional information a potential candidate may require for the Internship	There will be 2 shifts of work rotating every 15 days that is to be taken account by the Intern. The Intern has to work on Saturdays and Sundays but they will get a leave i the weekdays. Food like Lunch and Dinner, Breakfast and Tea Will be given by the hotel and it is not deducted from the salary.
Work Information
Field of Work	Business Administration
Working Hours	From 8:00 To 16:00 With a total of 54 hours per week Saturday work Always
Payment	Salary in US $300
Organisational Preferences
Internship Earliest Start Date	10.03.2013 (Preferred)
Internship Latest Date	10.09.2013 (Preferred)
Minimum Duration	24 Weeks (Preferred)
Maximum Duration	26 Weeks (Preferred)
Degree	Bachelor (Preferred)
Backgrounds
Business Administration	Hotel + Restaurant Management(Required)
Marketing	Advertising + Public Relations(Preferred)
Other Technical Subjects	Tourism(Required)
Skills
Computer	Internet User Skills(Required)
	PC User Skills(Required)
Databases	Microsoft Access(Preferred)
Operating systems	Windows Operating Systems(Required)
Professional Skills	Presentation skills(Required)
	Client Servicing Skills(Preferred)
	Training/ Facilitating skills(Preferred)
Languages
Good	English(Required)

Дата добавления: 2015-11-04