Starbucks References:
1. http://91.74.184.35/videoplayer/Starbucks-Final-Ver.pdf?ich_u_r_i=a1521d115a8e0e659dd9e1202e7049ce&ich_s_t_a_r_t=0&ich_e_n_d=0&ich_k_e_y=1545028922752063172420&ich_t_y_p_e=1&ich_d_i_s_k_i_d=9&ich_u_n_i_t=1
2. http://www.academia.edu/8805553/Journal_of_Knowledge_Management_Customer_knowledge_management_via_social_media_the_case_of_Starbucks_Customer_knowledge_management_via_social_media_the_case_of_Starbucks
3. http://enlightenme.com/top-10-benefits-of-advertising-on-facebook/
4. http://www.techtip.org/9-reasons-why-facebook-is-better-than-twitter/
5. http://www.stikkymedia.com/blog/10-reasons-people-prefer-facebook-twitter
6.
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