IT governance

IT governance is the responsibility of the board of directors and executive management. It is an integral part of enterprise governance and consists of the leadership, organizational structures and processes that ensure that the organization’s IT sustains and extends the organization’s strategies and objectives.

(Board Briefing on IT Governance, 2nd Edition, 2003, IT Governance Institute – ITGI)

IT governance touches nearly every area detailed in Figure 3.7. On one hand, IT must now comply with new rules and legislation and continually demonstrate their compliance through successful independent audit s by external organizations. On the other hand, IT is increasingly being called upon to do more with less and create additional value while maximizing the use of existing resources.

These increasing pressures dovetail perfectly with the basic premise of ITIL: IT is a service business. Existing internal IT organizations must transform themselves into effective and efficient IT service provider s or they will cease to be relevant to the business and, soon after, cease to exist. This continual and unceasing drive toward greater business value with greater internal efficiency is at the heart of CSI.

Дата добавления: 2015-10-02