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Quick Communication Check Unit 1

Suggest other situations which match each of the three types of negotiations described here. Think of examples from your own experience. | Preparation for a negotiation | When you have finished, report the results of your negotiation. | Make sentences which include concessions based on the cues below. The first is done for you as an example. | Now listen to a recording of a model dialogue. | Now listen to a recording of a model summary. | To find out which one you are, answer the following questions and check your answers with the key at the end. | Listen to a recording of five different statements. All of these are ways of dealing with conflict. Match each statement with one of the following strategies. | Listen to a recording of a final summing up from Peter Cawood of Photolab Inc. and three alternative responses from Group Image. | Now listen to a recording of a model dialogue. |


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1 Negotiations vocabulary

 

Match the word to the correct definition.

1. agenda a. legal document that gives details of an agreement

2. compromise b. meeting between at least two parties that aims to reach an agreement

3. proposal c. plan for the meeting or negotiation

4. priorities d. information used to help make your point in a negotiation or meeting

5. contract e. agreement that is between the starting positions of both sides in a negotiation

6. evidence f. most important needs or demands

7. negotiation g. position (maybe a final one) that both sides accept

8. agreement h. offer

 

 

2 Preparing for a negotiation

 

1. Not all negotiations (or meetings) have a formal a_______.

2. You should know your s______ and w_______.

3. Establish your o_______.

4. Have all the i_______ you need.

5. Prepare any v_______ supports.

6. Prepare an o_______ s_______.

 

 

3 About the opening statement

 

Mark the following statements as True (T) or False (F).

1. Everyone present should make an opening statement.

2. The opening statement explains the purpose of the meeting.

3. It is a good idea to make positive comments about the other side in the negotiation.

4. In most situations it is best to try to work with and not against the other side.

5. Both sides usually make an opening statement.

6. It helps to try to understand the other side's point of view.

7. The opening statement explains your minimum requirement from the negotiation.


Unit 2 Getting what you can

 

Bargaining and making concessions

 
 

A key principle in negotiating is to give a little and get a little at the same time.

1 Read the following extract. According to the writer, are these statements about negotiating true (T) or false (F):

 

a) Decide on the most important and less important issues.

b) Try to guess what the other side thinks.

c) Note answers to the questions you ask.

d) Deal with issues in isolation, one at a time.

e) Make concessions and get a concession in return.

f) Tough bargaining can combine with a spirit of cooperation.

g) If there are problems, you have to accept or reject what is being offered.



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Remember to include welcoming remarks and some general comments on your expectations for a successful meeting and an agreement which leads to a lasting partnership.| Effective negotiating requires clear thinking and a constructive approach

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